betant Posted October 18, 2018 Share Posted October 18, 2018 Hello I try to run the install .exe file, but it does not work. Any dialog does not appear and installation does not proceed. Screenshot attached. I would be pleased if you could advise me. Thanks and regards. OS: Windows 10 Home ver 1803 (64 bit) CPU: Intel Core i5 -2430M CPU, HD graphics 3000 RAM: 6 GB Quote Link to comment Share on other sites More sharing options...
Dan C Posted October 18, 2018 Share Posted October 18, 2018 Hi betant, Welcome to the forums We've seen similar reports of this before on our forums, see link below, could you please try updating your graphics card drivers and installing again? We also have an install FAQ linked below which may help! Quote Link to comment Share on other sites More sharing options...
aDora Posted October 19, 2018 Share Posted October 19, 2018 Hello, I cannot install Affinity either. I tried the above steps written in the FAQ, but nothing works. Microsoft .NET 4.7 is not enough. It keeps asking Microsoft .NET 3.5, but when I turn it on, and try to start the installer, nothing happens - no error message it just doesn't work. I'm trying to install Affinity Photo Trial, Windows - Version 1.6.5, because I should decide between MAC and Windows versions before buying it. Quote Link to comment Share on other sites More sharing options...
Dan C Posted October 20, 2018 Share Posted October 20, 2018 Hi aDora, Welcome to the forums Could you please confirm, what version of Windows are you using? Is it 32bit or 64bit please? Quote Link to comment Share on other sites More sharing options...
aDora Posted October 20, 2018 Share Posted October 20, 2018 Hello Dan, thanks for your help, I checked and it was 32bit. I clean installed, and everything works like a charm Dan C 1 Quote Link to comment Share on other sites More sharing options...
betant Posted October 24, 2018 Author Share Posted October 24, 2018 Hello Dan, I'm sorry for the late reply. thanks for your help! Reports is same symptoms appeared. But it is an old PC(HD Graphics 3000), I have not found the latest drivers that corresponded yet. I will try to find a way more. Quote Link to comment Share on other sites More sharing options...
Dan C Posted October 24, 2018 Share Posted October 24, 2018 No problem at all, could you please follow the steps provided in this post? Quote Link to comment Share on other sites More sharing options...
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