Jump to content
rensa

Designer becomes unresponsive if using pen to drag layer to trash

Recommended Posts

Hi there! I'm using Affinity Designer 1.6.5.123 (bought using the Microsoft Store) on a Surface Book 2. I'm reliably finding that if I try to drag a layer to the trash using the Surface Pen (not a mouse), Designer becomes unresponsive to any input until I kill it using the Task Manager. The Task Manager does not report it as unresponsive. I'm on Windows 10 version 1809 (build 17763.55).

Share this post


Link to post
Share on other sites

Hey rensa,

I can't seem to reproduce this but we have seen the app stop responding on a Surface before. The developers put an option in Preferences > User Interface called 'Enable Pointer Support' which should work around this.

Can you make sure it is enabled for you and try again?

 

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×

Important Information

These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.