emmrecs01 Posted October 15, 2018 Share Posted October 15, 2018 (edited) I'm not even sure whether this is the correct forum to post this, since it hardly qualifies as a "bug", but: I regularly run CCleaner, especially at the end of a working day. One of the file types it highlights and suggests for deletion is any Memory Dumps/Crash Reports stored on the computer. Several times recently I see CCleaner reporting that .dmp files have been created, either by Affinity Publisher Beta (latest version) or by the included Help files, even though neither app has actually crashed for me. I've tended to ignore these files and simply selected to delete them; APub always opens on the next time of asking, no message about Errors or Crash Reports. However, I wonder whether one of these reports might be useful to the developers in possibly diagnosing why such reports are being created (normally at least one every day) even when Publisher itself is rock-solid and has never, to my knowledge, actually crashed on my machine! Hence, they are attached below. If anyone can suggest why they are being created (in effect it's every time I run APub) I'd be delighted to learn! TIA Jeff Publisher_exe.1652.dmp Help_exe.10536.dmp Edited October 15, 2018 by emmrecs01 Correct spelling Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.0.1) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
Chris_K Posted October 17, 2018 Share Posted October 17, 2018 Thanks emmrecs01 We shall take a look at them but if the app itself is still working fine than I;m sure it's nothing to be worried about. Thanks for letting us know though Serif Europe Ltd - Check the latest news at www.affinity.serif.com Link to comment Share on other sites More sharing options...
emmrecs01 Posted October 17, 2018 Author Share Posted October 17, 2018 @Chris_K 13 minutes ago, Chris_K said: Thanks emmrecs01 We shall take a look at them but if the app itself is still working fine than I;m sure it's nothing to be worried about. Thanks for letting us know though Yes, the app is still working fine. I guess it's just my curiosity as to why it should be creating these Memory Dumps/Crash Reports when it's not actually crashing! It seems to happen every time I use APub (I need to verify this by more careful checking) so is a very strange situation. Thanks again, Jeff Win 10 Pro, i7 6700K, 32Gb RAM, NVidia GTX1660 Ti and Intel HD530 Graphics Long-time user of Serif products, chiefly PagePlus and PhotoPlus, but also WebPlus, CraftArtistProfessional and DrawPlus. Delighted to be using Affinity Designer, Photo, and now Publisher, version 1 and now version 2. iPad Pro (12.9") (iOS 18.0.1) running Affinity Photo and Designer version 1 and all three version 2 apps. Link to comment Share on other sites More sharing options...
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