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Miguel T.

Designer crashes everytime I create new document!

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I installed new version. Even desinstalled and reinstalled software and everytime I create a new document it crashes. No matter wich kind of document is it.

I put my email address and send explanation of the error several times when it crashed at the crash report but not answer was received at all.

VERSION 1.6.5.135 and WINDOWS 10 64 BITS OS

Is it missing any system libraries?

Thank you!

 

DOCUMENT CREATION.jpg

ERROR 2.jpg

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Hey Miguel T.,

Could you try uninstalling your graphics drivers and reinstalling new ones (don't just update them). We've seen this before and that usually seems to fix it but let me know if you are still having trouble. 

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Oh!! My God! I could'n remember that I had this problem just before!! Too things in mind. Ok, thanks a lot!!! I'll create a poster with that post to put on wall!! Thank you. I will try to do that.

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