TonyRS Posted October 12, 2018 Share Posted October 12, 2018 Hi folks, Just tried to update Affinity Publisher beta from 1.7.0.139 to 1.7.0.145 but update crashed? Downloaded 27mb update then crashed on installing!!! Any advice please? Seem to be stuck on version 1.7.0.139 for now? Regards TonyRS Link to comment Share on other sites More sharing options...
walt.farrell Posted October 12, 2018 Share Posted October 12, 2018 My download (though it was on Windows) was much bigger. You might try downloading again. -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
TonyRS Posted October 12, 2018 Author Share Posted October 12, 2018 Hi Walt, Thanks for suggestion. I reported update failure merely to advise dev team of possible issue. I have uninstalled Publisher Beta Version 1.7.0.139 completely, downloaded latest, full, version and reinstalled 1.7.0.145: Which is now working OK, will have another go with next update! Regards Link to comment Share on other sites More sharing options...
walt.farrell Posted October 12, 2018 Share Posted October 12, 2018 Out of curiosity, was the update that worked still only 27MB? -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
TonyRS Posted October 12, 2018 Author Share Posted October 12, 2018 No, I did not do an update, as explained, it did not work. I uninstalled the app completely, downloaded the full package annd re-installed again from scratch, download for that was sized at 296.36mb Link to comment Share on other sites More sharing options...
Staff AdamW Posted October 13, 2018 Staff Share Posted October 13, 2018 For mac we have introduced a new auto-update technology which allows us to supply patch files which can be much smaller than the full download. This is the first instance I have seen of this process failing, although it is still quite new for us. TonyRS - if you could supply a crash report that would be great. If not, don't worry, we will have to keep an eye on this and investigate if it becomes more than a one-off. Patrick Connor 1 Link to comment Share on other sites More sharing options...
TonyRS Posted October 13, 2018 Author Share Posted October 13, 2018 Hi AdamW, Certainly, if it happens again, at next update, I shall be happy to provide whatever info you might find helpful. Regards Link to comment Share on other sites More sharing options...
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