ZodiacArts Posted October 9, 2018 Share Posted October 9, 2018 Hello, I have the following questions: 1. I have purchased both Affinity Photo & Designer through the App Store but when I'm logging in to your website I do not see both products as purchased and I need to obtain a VAT receipt but order history is empty. 2. How do I download the "BONUS - Grade UI Kit" that comes for free with Designer? Thank you, Alex i abukhadeejah 1 Quote Link to comment Share on other sites More sharing options...
AndyB1 Posted October 9, 2018 Share Posted October 9, 2018 Hello Alex, Thanks for getting in touch and for using our Affinity software. Serif are not able to view orders made through the App Store or iTunes as Apple (quite rightly) do not share this information with us, therefore you will not be able to see any of these purchases in your Affinity Store account. The only time you will see orders is if you bought directly from us or downloaded any free trials or content that we offer with the software. Therefore, in order to obtain the free Ui kit just click on the Welcome screen you will be presented with and sign in as a new or registered customer and claim the kit. For a VAT invoice you would need to get in touch with Apple who will give you more information. I hope this helps. Andy Quote Link to comment Share on other sites More sharing options...
Alfred Posted October 9, 2018 Share Posted October 9, 2018 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
ZodiacArts Posted October 10, 2018 Author Share Posted October 10, 2018 Thank you both @AndyB1 and @αℓƒяє∂ for your replies and help! Alfred 1 Quote Link to comment Share on other sites More sharing options...
rpsammyuktha Posted May 31, 2019 Share Posted May 31, 2019 (edited) Hello, I noticed in the above threads, that the UI-Kit would be available in one of the horizontally scrolling pages of the "Welcome..." window. I do not have this available and there are only two pages on my "Welcome..." screen. I bought the software on the Mac Appstore. Please could someone help me out? Where can I download the UI-Kit? Edited May 31, 2019 by rpammyuktha Mentioning that purchase was through Mac Appstore Quote Link to comment Share on other sites More sharing options...
Alfred Posted May 31, 2019 Share Posted May 31, 2019 24 minutes ago, rpammyuktha said: Please could someone help me out? Where can I download the UI-Kit? Follow the link in my previous post to this thread. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
rpsammyuktha Posted May 31, 2019 Share Posted May 31, 2019 35 minutes ago, Alfred said: Follow the link in my previous post to this thread. Thank you! Alfred 1 Quote Link to comment Share on other sites More sharing options...
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