JeroenFre Posted October 9, 2018 Share Posted October 9, 2018 Hi, For starters, i apologies for my bad english writing, it's not my native language. As a new user of Affinity Photo i would like some help with the following problem. I already managed to edit some pictures, saved them as a Affinity file and exported them as Jpeg by the export function. Everything went smooth until i tried to export the document as can be seen in the added screen shot. In the export dialog you can see that the estimated file size is "calculating...", this doesn't change. I've let it calculate for 10 to 15 minutes. Usually its calculated far within a minute. So I thought nevermind the calculating and just press export. When i do, nothing happens. The dialog closes but the popup for filename and directory to export to doesn't appear. I already tried other export formats, restarted the program, rebooted the computer and renamed the "save" file. Btw, i now see that this problems is also with other files/documents.. Hope someone knows a solution. Jeroen Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted October 9, 2018 Staff Share Posted October 9, 2018 Hi JeroenFre, Welcome to Affinity Forums Do you mind uploading the .afphoto document (or share a link to it on a cloud service or similar) for us to check if we can replicate the issue here/see what's going on? Thanks. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
JeroenFre Posted October 9, 2018 Author Share Posted October 9, 2018 Thanks for the quick response. Via the wetransfer link you should be able to get an .afphoto file that i can't export.https://we.tl/t-QyJhf93ztr Thanks for looking in to it. Quote Link to comment Share on other sites More sharing options...
JeroenFre Posted October 10, 2018 Author Share Posted October 10, 2018 Okey today it is actually working again.. I've no idea why but for now the problem is solved. Nevertheless thanks for your time and help. Jeroen Quote Link to comment Share on other sites More sharing options...
Staff MEB Posted October 10, 2018 Staff Share Posted October 10, 2018 Hi JeroenFre, Thanks for letting me know. I did try your file yesterday on one machine and it did export correctly for me the first time. I intended to test it on another (currently disconnected) system to confirm it before replying here but I wasn't able to do so until today. I'm glad to know you are able to export the file again as I wasn't able to reproduce it in neither. It was probably some casual glitch. Let us know if you do experience the issue again. Quote A Guide to Learning Affinity Software Link to comment Share on other sites More sharing options...
Filomena Posted August 3, 2021 Share Posted August 3, 2021 Hi everyone! I'm having the exact same issue as the original poster. I've restarted my computer and the issue persists. Any insight into what might be going on or how to fix this? Quote Link to comment Share on other sites More sharing options...
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