Tony_H Posted September 26, 2018 Share Posted September 26, 2018 Hello, I have a Huion Inspiroy H640P tablet and pen and I am having the following problem. When I try and use this in the Affinity Photo for Windows 10 I can see the pen move, I can select a menu item, move layers etc. However, when I try and use the brush option it will not paint. I can see the brush move, change size, hardness etc. But it will not put down any colour. I have tested that I am on the correct layer and not using the undo brush, by trying the pen, then put down the pen and without making any other changes I then use the mouse/trackpad, and they work fine. I pick up the pen and without any changes try again and I can see the movement of the brush head, but nothing. I have also tested it using the Windows doodle/paint/memo option and all work. Affinity Photo version: 1.6.5.123 Hulion driver version: 14.7.6 Windows 10 Home version 1803 OS build: 17134.286 Laptop: Lenovo ideapad 305 Ram: 8GB Intel i3 Processor. So I have the most up to date version of driver and software, Windows is patched up to date. Quote Link to comment Share on other sites More sharing options...
dutchshader Posted September 26, 2018 Share Posted September 26, 2018 Could be that the color transparency is set to 100% Quote intel core i5, 16GB 128Gb ssd win10 Pro Huion new 1060plus. philips 272p 2560x1440px on intel HD2500 onboard graphics Razer Tartarus Chroma Link to comment Share on other sites More sharing options...
Tony_H Posted September 26, 2018 Author Share Posted September 26, 2018 Thank for that, but if that was the case why would the mouse work without making any changes? Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted September 26, 2018 Staff Share Posted September 26, 2018 Check on the Context Toolbar to see if Protect Alpha is enabled, if so uncheck. Quote Link to comment Share on other sites More sharing options...
dutchshader Posted September 26, 2018 Share Posted September 26, 2018 8 minutes ago, Tony_H said: Thank for that, but if that was the case why would the mouse work without making any changes? Sorry, missed that part in your post Quote intel core i5, 16GB 128Gb ssd win10 Pro Huion new 1060plus. philips 272p 2560x1440px on intel HD2500 onboard graphics Razer Tartarus Chroma Link to comment Share on other sites More sharing options...
Tony_H Posted September 26, 2018 Author Share Posted September 26, 2018 Thanks, Lee, nope not on. A real chin stroker eh? Quote Link to comment Share on other sites More sharing options...
Tony_H Posted September 26, 2018 Author Share Posted September 26, 2018 dutchshader, no worries. It's driving me mad for sure. Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted September 26, 2018 Staff Share Posted September 26, 2018 Can you do a short screen recording showing the Brush Tool in use? Quote Link to comment Share on other sites More sharing options...
Tony_H Posted September 26, 2018 Author Share Posted September 26, 2018 Hi Lee, I'll have to do it later tonight as I'm on my lunch and will be back at work soon. How big a file can I attach? How long do you need? Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted September 26, 2018 Staff Share Posted September 26, 2018 The file limits for the forum is 20MB but you could always upload it to a cloud service and PM me a link to download. Long enough so I can see the tool being selected and used, also show the Layers and the Colour panels for me, just so I can check. **It's worth double checking the Pressure settings, which is also on the Context toolbar. Quote Link to comment Share on other sites More sharing options...
Tony_H Posted September 26, 2018 Author Share Posted September 26, 2018 Thanks will sort it later and upload asap and await the Doh moment when you see what I'm doing wrong. Quote Link to comment Share on other sites More sharing options...
Tony_H Posted September 26, 2018 Author Share Posted September 26, 2018 Hello Lee, I seem to have resolved this. I uninstalled Affinity but left the tablet driver on. I then reinstalled Affinity and it seems to have picked up the driver and the pen is now working! I don't know if installing the tablet after Affinity overwrote something, but it seems to be up and running now Hope it helps anyone else would has this problem. Quote Link to comment Share on other sites More sharing options...
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