AOdunowo Posted September 22, 2018 Share Posted September 22, 2018 An Unhandled Exception occurred each time I tried to load my Affinity Photo application. I tried many times but I keep getting the same report. Please how do I solve this problem? I have attached a screen shot of the report. Regards Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted September 23, 2018 Staff Share Posted September 23, 2018 Hi @AOdunowo, Welcome to the forums. What OS version have you got? What version of Affinity Photo has you got installed? Can you please download the latest graphics drivers from the manufacturer's website, uninstall the current drivers, reboot, install the latest ones, reboot and try to run Affinity again? Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
Wayne F Posted November 26, 2018 Share Posted November 26, 2018 I am also getting this error when attempting to launch Designer or Photo. My Designer version is 1.6.1.93. Running Windows 7 Professional, 64 bit. I have used Designer before on this setup without problems. I uninstalled then reinstalled Designer, but that did not clear the error. Any ideas? Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted November 27, 2018 Staff Share Posted November 27, 2018 Hi @Wayne F, You're running a really old version of Designer. Can you please update it and check if it works? https://store.serif.com/update/windows/designer/1/ Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
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