Jump to content
You must now use your email address to sign in [click for more info] ×

Exported PDF Problems


Recommended Posts

When exporting a PDF file that contains PNG images, the PDF looks and displays fine on a computer, but when it is printed all of the PNG images have BLACK backgrounds, regardless of the PDF export settings.

Is this a known problem?

Is there a workaround or some setting that is causing this problem?

Publisher is awesome, but this makes it very hard to use it to produce anything for printing.

Link to comment
Share on other sites

Looks like the problem is created by the color model selected. This document was using RGB/8, once I switched it to RGB/16 or CMYK the problem went away. RGB/16 produces massive PDF files that are roughly 10 times the size of the original, but the CMYK files are a more manageable size.

Link to comment
Share on other sites

  • 2 weeks later...
  • Staff

Hi, apologies in the delay getting back to you.

This isn't a problem I am aware of, is it possible for for you to attach the publisher file you are exporting from so I can see if I can reproduce it?

Thanks

Serif Europe Ltd. - www.serif.com

Link to comment
Share on other sites

×
×
  • Create New...

Important Information

Terms of Use | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.