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Section Manager and Font Manager Broken


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The Section Manager and Font Manager panels no longer appear and I can't add sections to text. They did work yesterday. Have uninstalled and reinstalled the program to no avail.

Any ideas?

iMac: iMac (Retina 4K, 21.5-inch, 2017)  -   3.4 GHz Intel Core i5   -   8 GB 2400 MHz DDR4  -  Radeon Pro 560 4096 MB 

Windows: Nvidia GTX 960m 4k UHD 2gb ram video (Windows 10 Pro) -  Laptop screen (resolution 3840x2160 magnified 300%)

2nd Monitor: Phillips 226E9Q HD 1920 x 1080 (125%)

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Okay. Installed a second time and now they work again. This is weird guys! This also happened on a friend's PC by the way so I know it's not just me.

iMac: iMac (Retina 4K, 21.5-inch, 2017)  -   3.4 GHz Intel Core i5   -   8 GB 2400 MHz DDR4  -  Radeon Pro 560 4096 MB 

Windows: Nvidia GTX 960m 4k UHD 2gb ram video (Windows 10 Pro) -  Laptop screen (resolution 3840x2160 magnified 300%)

2nd Monitor: Phillips 226E9Q HD 1920 x 1080 (125%)

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That is odd - do you have an unusual 2nd screen?

If it happens again can you take a copy of the '%appdata%Affinity\Publisher\1.0 (Beta)\Settings' folder if we have that we might be able to see what is happening.

Also running the app with control key pressed down will allow you to reset the workspace.

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Hi Pauls

Sure, if it happens again I'll do that. My screen details are in my signature below. I did try running the app with the control key down and it made no difference.

iMac: iMac (Retina 4K, 21.5-inch, 2017)  -   3.4 GHz Intel Core i5   -   8 GB 2400 MHz DDR4  -  Radeon Pro 560 4096 MB 

Windows: Nvidia GTX 960m 4k UHD 2gb ram video (Windows 10 Pro) -  Laptop screen (resolution 3840x2160 magnified 300%)

2nd Monitor: Phillips 226E9Q HD 1920 x 1080 (125%)

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  • 2 weeks later...

This is a link to the previous problem and version

I am now having the same problem since installing 1.7.0.128

In the previous topic you asked for a copy of '%appdata%Affinity\Publisher\1.0 (Beta)\Settings - how can I send this to you?

iMac: iMac (Retina 4K, 21.5-inch, 2017)  -   3.4 GHz Intel Core i5   -   8 GB 2400 MHz DDR4  -  Radeon Pro 560 4096 MB 

Windows: Nvidia GTX 960m 4k UHD 2gb ram video (Windows 10 Pro) -  Laptop screen (resolution 3840x2160 magnified 300%)

2nd Monitor: Phillips 226E9Q HD 1920 x 1080 (125%)

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1 hour ago, Chris_K said:

Hi Martigny

Can you right click that folder and go to send to > Compressed folder. can you then attach that zip file here?

thanks

Thanks Chris. Can you give me a dropbox link please?

iMac: iMac (Retina 4K, 21.5-inch, 2017)  -   3.4 GHz Intel Core i5   -   8 GB 2400 MHz DDR4  -  Radeon Pro 560 4096 MB 

Windows: Nvidia GTX 960m 4k UHD 2gb ram video (Windows 10 Pro) -  Laptop screen (resolution 3840x2160 magnified 300%)

2nd Monitor: Phillips 226E9Q HD 1920 x 1080 (125%)

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I just uninstalled and reinstalled Publisher and still can't open the section manager, or create sections for that matter.

iMac: iMac (Retina 4K, 21.5-inch, 2017)  -   3.4 GHz Intel Core i5   -   8 GB 2400 MHz DDR4  -  Radeon Pro 560 4096 MB 

Windows: Nvidia GTX 960m 4k UHD 2gb ram video (Windows 10 Pro) -  Laptop screen (resolution 3840x2160 magnified 300%)

2nd Monitor: Phillips 226E9Q HD 1920 x 1080 (125%)

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