ernhrt23 Posted September 13, 2018 Share Posted September 13, 2018 I have purchased and installed the paid version. The trial version expired pop up when I click on a file saved to my hard drive. Quote Link to comment Share on other sites More sharing options...
Dan C Posted September 13, 2018 Share Posted September 13, 2018 Hi ernhrt23, Welcome to the forums Could you please confirm for me, did you install the trial version and then update the software from the trial, or install the trial version and then the retail version separately? Quote Link to comment Share on other sites More sharing options...
ernhrt23 Posted September 14, 2018 Author Share Posted September 14, 2018 I believe I updated from the trial. It told me it was expired and then directed me to the App Store. It seems to only be an issue with files I created with the Trial version. Quote Link to comment Share on other sites More sharing options...
Dan C Posted September 14, 2018 Share Posted September 14, 2018 Thanks for confirming that, have you uninstalled the trial version from your system? As the trial will be a different application (technically) than the App store version due to the install process and your trial version may still automatically open the previously created files, however once the trial has been uninstalled these files should open correctly in the newly purchased version from the App store! Quote Link to comment Share on other sites More sharing options...
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