Jantje bee Posted September 11, 2018 Share Posted September 11, 2018 My girlfriend has files she created on AFdesigner on windows 10 she now works on my computer with MAC High Sierra. The Affinity programs are uptodate. but AF designer will not open the the files! AF Photo, on the other hand does open them! Weird? bug? right place to post this problem? Quote Link to comment Share on other sites More sharing options...
Alfred Posted September 11, 2018 Share Posted September 11, 2018 Welcome to the Serif Affinity Forums, @Jantje bee. 16 minutes ago, Jantje bee said: The Affinity programs are uptodate. Are you sure about that? Any version 1.6 Affinity app should be able to open files saved from the same version, or an earlier one, of either Affinity Designer or Affinity Photo. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Chiyonosake013 Posted September 11, 2018 Share Posted September 11, 2018 8 minutes ago, αℓƒяє∂ said: Welcome to the Serif Affinity Forums, @Jantje bee. Are you sure about that? Any version 1.6 Affinity app should be able to open files saved from the same version, or an earlier one, of either Affinity Designer or Affinity Photo. Could it have anything to do with Windows being at 1.6.5 and Mac still being 1.6.3? Maybe there was an inadvertent change? I just created a random file though in Win 10 on 1.6.5 and opened it in 1.6.1 on my Mac without issue though. Quote Link to comment Share on other sites More sharing options...
Jantje bee Posted September 11, 2018 Author Share Posted September 11, 2018 30 minutes ago, αℓƒяє∂ said: Welcome to the Serif Affinity Forums, @Jantje bee. Are you sure about that? Any version 1.6 Affinity app should be able to open files saved from the same version, or an earlier one, of either Affinity Designer or Affinity Photo. Thanks! am I sure... well, would say yes, but you make me doubt. Checked the update in the App Store app. no updates for AFdesigner or AFphoto. When searching for the apps in the store, the displays an open button... clicking the button results in INSTALLING something... it also kind of freezes the app store... let me see to that first. thanks for the hint (Designer is on 1.5.x, photo 1,6,7) Quote Link to comment Share on other sites More sharing options...
Jantje bee Posted September 11, 2018 Author Share Posted September 11, 2018 and the verdict is: the updates via App Store hadn't been completed. after the update all works fine! thanks for thinking with me guys! Alfred 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.