YHphoto Posted September 4, 2018 Share Posted September 4, 2018 Hi. I purchased the app on Jul. 15th 2015. As I re-installed OS X, I tried to download the Affinity Photo through the App Store. However I couldn't find the app on the purchase list. So I tried to search the app, but not shown! (I'm using South Korea App Store.) As I have US Apple ID, so I tried to search with it, and I could see the app. (on US App Store.) But with Korean ID, I couldn't search it. (Not shown on the result.) However, I just found the app, by surfing 'Categories' menu, Photo section. It was so ridiculous that the app is on the App Store but can't be seen by searching. I asked this to apple support but the advisor said it's because app developer changed something. Such as, replacing the old one to newer or something which I can't understand. So I'm asking that PLEASE make the app can be searched on Korean App Store. * The first screenshot is the searching result, and the other one is app category. Quote Link to comment Share on other sites More sharing options...
Staff Patrick Connor Posted September 7, 2018 Staff Share Posted September 7, 2018 @GDphoto We are not sure why you cannot see Affinity Photo. Clearly this is something Apple Korea have control over and not us. I hope you got it reinstalled. Please can you search again and see if this is still true for you? What happens when you click on this link and follow through to the store https://itunes.apple.com/kr/app/affinity-photo/id824183456?mt=12 YHphoto 1 Quote Patrick Connor Serif Europe Ltd Latest V2 releases on each platform Help make our apps better by joining our beta program! "There is nothing noble in being superior to your fellow man. True nobility lies in being superior to your previous self." W. L. Sheldon Link to comment Share on other sites More sharing options...
YHphoto Posted September 7, 2018 Author Share Posted September 7, 2018 Yes. If I follow that link I'm directed to Affinity Photo in Mac App Store. The reason why I wrote my post is that I couldn't find the app 'by searching' or 'Purchase list'. I was quite confused why I can't find the app on there although I already bought it. At the end I found the app by myself through 'Category' menu, and was able to download it without additional payment. (Of course it should be!) I installed Affinity Photo without any problems. (Actually I tried to install it from my Apple Time Machine, because I backed up before re-install the OS X, but I cared about further updates..) Quote Link to comment Share on other sites More sharing options...
jaosnsmithw Posted October 28, 2018 Share Posted October 28, 2018 On 9/5/2018 at 3:06 AM, GDphoto said: Hi. I purchased the app on Jul. 15th 2015. As I re-installed OS X, I tried to download the Affinity Photo through the App Store. However I couldn't find the app on the purchase list. So I tried to search the app, but not shown! (I'm using South Korea App Store.) As I have US Apple ID, so I tried to search with it, and I could see the app. (on US App Store.) But with Korean ID, I couldn't search it. (Not shown on the result.) However, I just found the app, by surfing 'Categories' menu, Photo section. It was so ridiculous that the app is on the App Store but can't be seen by searching. I asked this to apple support but the advisor said it's because app developer changed something. Such as, replacing the old one to newer or something which I can't understand. So I'm asking that PLEASE make the app can be searched on Korean App Store. * The first screenshot is the searching result, and the other one is app category. yes i aslo want to know coz Am facing the same problem. Hope anyone here can help me too. Thanks in advance. Regards, Quote Link to comment Share on other sites More sharing options...
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