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Beta setup fails


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When clicking on the free download link 1.7.0.57.exe I get an install screen advising me the app will install to the following location "C:\Program files\Affinity\Publisher public beta" and offers to create a desktop shortcut. When I click on install I get a screen that says "setup failed." 

I've tried the download three times with the same result. I'm running on a desktop PC w/ Windows 10 and Norton anti virus. Can anybody help?

Thank you.

Richard D

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A number of Windows users have had problems with the installation process for the latest Affinity Photo and Designer releases, too, due to some recent changes in the installer.

As the install process for this beta is probably quite similar to that for the latest versions of the other applications, perhaps the ideas in this post from the support team will help.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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  • Staff

Hi Richard,

Please see this reply from Leigh:
https://forum.affinity.serif.com/index.php?/topic/64784-165-fails-on-windows-10/&do=findComment&comment=342556

That explains the issue you're having and the fix for it. It's pretty straightforward. Please let me know if you get stuck.

Thanks so much for your patience. 

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