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mchotti

Error during setup

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I tried to install the version 1.7.0.57 in German on an up-to-date Windows 10 Pro with administration proivileges. But the process stops nearly after start. What can be wrong? How can I download the englisch version (maybe the leading version?)

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I have exactly that same issue.

Already opened a thread and I'm waiting for some answer as why it won't install.

I'm also running Windows 10 Pro, completely updated.

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1 hour ago, Richard Dennison said:

Same issue. Error message that it would not load. What next?

I think your issue is somehow different.

We can't even start the installation and we get no error message.

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There is only one version of the 1.7.0.57 beta, so no need to be concerned about English vs German.

On the chance that you're experiencing the same issue that has plagued some users of Photo and Designer 1.6.5.119 and 1.6.5.123, I suggest trying the steps listed in this post from the Affinity Support team.


-- Walt

Windows 10 Home, version 1903 (18362.239), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.2.471 and 1.7.2.464 Beta   / Affinity Designer 1.7.2.471 and 1.7.2.4464 Beta  / Affinity Publisher 1.7.2.471 and 1.7.2.458 Beta

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Thank you for the post .. maybe it was an update background process because I tried the setup after my vacation and it was installing updates. After restart and waiting for real idle .. the installation was running perfect.

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