Jump to content

Unable to display Table of Contents in ADesigner Help window


Recommended Posts

Hi,

I have just installed the full Affinity Designer software today but can no longer get the Help Table of Contents Menu to display as it did in the trail version. It flashes up for a nano second and then disappears when the Table of Contents button is clicked. I have run a permissions repair and restarted my Mac to no avail. Can anyone help a newbie on a steep learning curve please. Should I try reinstalling AD perhaps?

 

Many thanks if you can help...

Link to post
Share on other sites

Hi MEB,

 

Thanks for the rapid response :-). I am running Yosemite 10.10.2 on a mid 2007 20-inch iMac (2.4 GHz intel Core 2 Duo, 4GB 667 MHz DDR@ SDRAM).

 

Access to the contents menu in Affinity Designer Help is absolutely crucial, in terms of learning all the functionality and capabilities of AD.

 

I don't know if this is in anyway relevant, but I dragged the trial application to the trash after installing/downloading the full paid version. As Apple App Store should have recorded my purchase, is there some way I could try dragging the full version of Affinity Designer to the trash and re-downloading the Application somehow perhaps? 

Link to post
Share on other sites
  • Moderators

Hi sentientbean,

You can drag the app to the trash and reinstall it from the App Store, but this will not solve the Help issue. There's others users reporting the same problem so this is nothing related to your system in particular. Something is buggy with the Help system.

We are already checking this.

Link to post
Share on other sites

Hi MEB,

Thanks for the info regarding this problem. I'm glad to know that the anomaly is not generated at my end. Please keep me posted regarding a solution to this problem, as I will struggle to master this potentially excellent application without being able to work through all the help resources.

 

Thanks

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...
×
×
  • Create New...

Important Information

Please note there is currently a delay in replying to some post. See pinned thread in the Questions forum. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.