JohnYorke Posted August 30, 2018 Share Posted August 30, 2018 Downloaded the software to desktop. Tried running from desktop. Only thing that happened was a symbol in the middle of the screen with the word Affinity and three symbols - the last the close one. Running Windows 10. Dell Laptop with C:\ as SSD and D:\ a HD. Tried rebooting, and then trying to run again - nothing happened apart from above. Tried running as administrator - again nothing. No listing of Serif or Affinity in the programme listing on the Control Panel. No folders for Serif or Affinity in the two Programme folders on the C:\. Hope that this helps. Link to comment Share on other sites More sharing options...
Chris_K Posted September 3, 2018 Share Posted September 3, 2018 Hi JohnYorke Are you able to run the installation .exe and to some form of repair or uninstall and then try and re-install?. There is also a tool from Microsoft you can run with solves problems preventing installs and uninstalls that might be worth trying Serif Europe Ltd - Check the latest news at www.affinity.serif.com Link to comment Share on other sites More sharing options...
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