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Can somebody help please?  I'm trying to download the latest update to my copy of Affinity Photo on my laptop (or, rather, the external hard disc attached to it).  However,  when I try to install it, it refuses and says 'Invalid path - it doesn't say what the path should be, no is there a way of selecting the path.  I tried deleting the program and starting from scratch, but it won't let me do that.  Has anyone any ideas?  Thanks.

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On Windows, you can display the Properties dialog and go to the Digital Signatures tab (if there is one!) to check that the download is correct and complete:

 

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Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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14 minutes ago, αℓƒяє∂ said:

On Windows, you can display the Properties dialog and go to the Digital Signatures tab (if there is one!) to check that the download is correct and complete:

 

I go to the Properties panel all right, but it doesn't show any Digital Signatures tab!

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2 minutes ago, Roy Mathers said:

I go to the Properties panel all right, but it doesn't show any Digital Signatures tab!

In that case, Roy, your download is definitely incomplete. Try downloading again.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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1 hour ago, Roy Mathers said:

(it just tells me 'Invalid drive')

It sounds as though it’s trying to access a drive letter that existed during the original installation but doesn’t exist now. Try disconnecting your external hard drive, connecting another USB device such as a flash drive and then reconnecting the EHD so that it gets a later drive letter assigned to it. If that doesn’t work, you’ll have to assign a new drive letter manually (which may be tricky, of course, if the error message doesn’t tell you which drive it’s looking for).

Notwithstanding all of the above, there’s something amiss if there’s still no Digital Signatures tab in the Properties dialog.

Alfred spacer.png
Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro
Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen)

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Depending on what you have on your external drive, changing the drive letter could cause a lot of problems. I don't think I'd recommend that.

How did you figure out that it's looking for drive E, and can you provide any additional error messages, or info from the install log?

 

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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