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Unable to install latest 1.6.5 update for Affinity Photo And Designer

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Hi I am unable to install latest 1.6.5 update for Affinity Photo And Designer - Win10

I get message: "Configuration Error"

What can happen?

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Hi guys, 

I can'i install the update either. My error message is different though: Exception: create directory failed

Tried restarting and running as admin but still the same error..

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Hello again, days ago I installed a windows update and I think it may be the cause of the problem.

Today I updated my windows again and then I was able to install the Affinity Photo and designer updates without problems.

Best Regards...

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Had same problem with Photo and Designer. Following instructions from another thread, I checked the setup log and noticed it mentioned "Root Drive: D" or somesuch. It occurred to me that I downloaded the setup files to my D drive (my default location on Windows) instead of say the desktop on the C: drive. I moved the files to the desktop on that drive and boom! Both installed just fine.

Hope this helps.

 

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