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  • Staff

Hi Simon Blackwood,

Welcome to the forums :)

Could you please confirm the camera model your RAW files are from? Are you using Windows or Mac?

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • Staff

Thanks for that. You need a specific codec created by Canon to view the images as thumbnails or in a preview such as Photo Viewer on Windows. I've checked on the Canon Website here and I receive the following:

image.png

A quick search through Photography forum threads show other users looking for this and being unable to find an alternative, unfortunately you can only hope that Canon update these codecs soon to support your camera on Windows.

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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You could try the Fast Picture Viewer codec pack, which is currently on sale for $9.99.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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5 hours ago, Simon Blackwood said:

What I'd like help with is opening raw files. On my laptop they are simply the file names with no preview image.

4 hours ago, Simon Blackwood said:

Hi, yes... Canon 7D, CR2 files. Using Windows.

I opened an image randomly from the memory card, though I would like to make a better judgement on which images I'd like to open

If you're running the latest version of Windows 10, the codec required to view Canon 7D .CR2 raw files in Windows File Explorer should already be installed by default.

Up until around mid 2016, camera codecs were added to Windows 10 automatically by Microsoft via Windows Update, which meant Windows File Explorer would display CR2 raw files natively without the user needing to do anything.

For some reason Microsoft stopped updating the codecs around mid 2016 (I think Windows 10 1607 was the last version that contained the latest camera codecs).  Therefore, Windows File Explorer will natively display raw files for cameras up to the Canon 80D (which was announced 2016 Quarter 2), but it won't display 5D Mk IV or later cameras (which was announced 2016 Quarter 3).

The 7D was announced in 2009 and the 7D Mark II was announced in 2014.  Therefore if you're running Windows 10, it may be worth posting a screenshot.  Is it just CR2 images, or other image types as well?

 

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I have the same question / issue. Opening a new image and selecting a folder with only raw files gives me  ... :

image.png.4b1a2138a210eaf4e96bed8a015ab82c.png

Indeed a rather huge disappointment and quite a surprise for such a good quality photo editing software. Any other suggestions ... ?

 

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  • Staff

Hi ApvdG,

As explained above, this is a compatibility issue between your RAW files and the operating system and not Affinity, could you please let us know your camera model and operating system? 

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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  • Staff

Thanks for that! Unfortunately Olympus have not released a codec that supports your camera on Windows 10, so as above you will need to use third party software.

Olympus offer their own viewer application, but I don't believe this will affect your thumbnails within Explorer.

Please note -

I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time.

Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible.

Many thanks!

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On 8/15/2018 at 4:43 AM, ApvdG said:

Olympus omd10 mark3, windows 10, plus example ORF file attached.

P8030205.ORF

I just tested with your file, and it looks like the FastPictureViewer codec pack for Windows will allow you to see thumbnails of your images in Windows File Explorer, and in the Affinity File > Open dialog. It currently costs $9.99 US.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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