ralbiero Posted August 10, 2018 Share Posted August 10, 2018 Hi. I just bought and downloaded your photo software onto my PC desktop. I get a Windows Aero is not enabled error and it shuts down. I've tried to reinstall and ran the repairs. Can't open it. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted August 11, 2018 Staff Share Posted August 11, 2018 Hi ralbiero , Welcome to the forums The following exert is from our Windows Install FAQs found here On 12/10/2016 at 9:22 AM, Patrick Connor said: Aero requirement to run the Software We require Desktop Windows Management Composition, rather than native Graphics drivers. This is natively on for Windows 8 and 10, but on Windows 7 this is most easily achieved by turning Aero ON. If you are not willing to turn the Aero theme on there is a work around described in this post, but any issues when running the software won't be logged unless they've been verified as still occurring with DWM Composition enabled. If you're happy to enable Aero, rather than using the above workaround then this is shown in the following video: Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
SandyKron Posted January 9, 2019 Share Posted January 9, 2019 Ok, so Affinity has been installed, and working for months......with no changes made to my PC's theme. Why all of a sudden am I getting this error? Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 9, 2019 Staff Share Posted January 9, 2019 Hi SandyKron Sorry to hear it! Has your computer automatically updated itself recently? This can occasionally revert previous changes made, such as theme. Is the Aero theme still shown as active in settings? If you change to a different theme, then back to Aero, do you still see the error message when launching Affinity? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
SandyKron Posted January 9, 2019 Share Posted January 9, 2019 If I change my desktop theme to the blue windows theme in 7 Affinity works. If I switch back to the theme I like, I get the error message for both Photo and Designer. I guess I'll have to switch themes when I want to use Affinity, or just stick with the boring blue windows theme. Thank you for your reply. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted January 9, 2019 Staff Share Posted January 9, 2019 You can change the default colours of the Aero whilst retaining the important features Affinity requires in the background, or alternatively you can disable the Aero requirements and use any theme, as explained in the above post Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
SrPx Posted January 11, 2019 Share Posted January 11, 2019 With your favorite Aero theme installed, have you checked you have the 4 main Aero features ? You can very well disable the rest, or, at least, if it's giving you an error, check that these 4 are CHECKED to be active (from a recent post of mine) : Desktop Composition (also, this one is key for Affinity), Show thumbnails instead of icons, Smooth edges of screen fonts and Use visual styles in windows and buttons . To establish these just go to : 1) Start menu ---> 2) Control Panel ---> 3) System ---> 4) Advanced system configuration (at the left area, in that window) 5) 'Advanced options' tab 6) in "performance" area, hit the "configuration" button. 7) Now in "Visual Effects" tab, check that the 4 above features are CHECKED, ON. That should do it, with any theme you use, no matter what. The procedure here should be : first set your fav theme, THEN check the settings manually, set what you need. As clicking on a theme tends to overwrite whatever you manually set in the procedure I explained, keep it in mind. Quote AD, AP and APub. V1.10.6 and V2.4 Windows 10 and Windows 11. Ryzen 9 3900X, 32 GB RAM, RTX 3060 12GB, Wacom Intuos XL, Wacom L. Eizo ColorEdge CS 2420 monitor. Windows 10 Pro. (Laptop) HP Omen 16-b1010ns 12700H, 32GB DDR5, nVidia RTX 3060 6GB + Huion Kamvas 22 pen display, Windows 11 Pro. Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.