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kkiamhere

Why Affinity Designer & Photo is showing different colour hue?

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Hi,

I'm facing an issue with Affinity Designer and Photo. Both of them showing a slightly blue hue to the images. Can someone help?. Just noticed today, never faced anything as such before. Thanks in advance, Krishnakumar

Screen Shot 2018-08-10 at 3.51.55 PM.png

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Even after changing the profile to sRBG. Things are not getting as expected. Sharing 2 screenshots. One from Affinity and one from Sketch. But Sketch is rending it correctly.

Thanks,

KK

Screen Shot 2018-08-10 at 5.25.11 PM.png

Screen Shot 2018-08-10 at 5.25.53 PM.png

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2 minutes ago, GabrielM said:

Can you please zip and attach that file on the dropbox link provided or attach it here? 

Sharing the difference in affinity softwares. Also attaching the images in the dropbox to check.   

1147566005_ScreenShot2018-08-10at5_38_01PM.thumb.png.764af56e2fc7d415cbe448529cbec265.png

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I am discussing a colour shift issue on a jpeg/png file. I have even updated the OS and reinstalled the software. Sadly, nothing is working. Also, First time in my career of 15 years facing an issue of this kind. I'm kind of helpless here. Let me know you have some workaround to fix this. Or else, we can close this thread here :)

 

KK

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9 minutes ago, kkiamhere said:

I am discussing a colour shift issue on a jpeg/png file

The screenshot you attached earlier is clearly from a RAW file - Nikon D3100. Also, the tiff you have uploaded to Dropbox has got no colour profile assigned to it and it does not open correctly. You would need to zip the file you originally had issues with (the one with the potatoes on the plate - with no alterations made to it) and upload it on our dropbox. Otherwise, I'm afraid we cannot help. Most likely it's a colour profile issue as in your second screenshot you're using Display P3 as the profile. Have you got a monitor that can fully display P3? 

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4 minutes ago, GabrielM said:

The screenshot you attached earlier is clearly from a RAW file - Nikon D3100. Also, the tiff you have uploaded to Dropbox has got no colour profile assigned to it and it does not open correctly. You would need to zip the file you originally had issues with (the one with the potatoes on the plate - with no alterations made to it) and upload it on our dropbox. Otherwise, I'm afraid we cannot help. Most likely it's a colour profile issue as in your second screenshot you're using Display P3 as the profile. Have you got a monitor that can fully display P3? 

It is not a raw file. It is a screenshot. Even though I have uploaded that to drive.

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On 8/10/2018 at 9:14 PM, owenr said:

No, the second screenshot does not suggest "Display P3" profile. When Affinity says the document profile is "Display" (without " P3") it means the current display profile of the computer, regardless of that profile's actual name. So, unless a computer has been wrongly set up to use "Display P3" (which is a document/image profile, not a hardware profile) for its display, "Display" is not "Display P3".

The system display profile would normally be an odd choice for a document profile, but it is the correct profile for a screenshot to have.

Krishnakumar normally uses "Color LCD" for the system display profile. He tried following the bad advice to set it to sRGB, but that did not solve the problem, of course.

 

Can please advise a solution???

 

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We could not replicate this issue. Any chance you could do a screen recording with all the steps you take, including the method you use to take the screenshot? We could try to replicate it if we've got your step-by-step video. 

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39 minutes ago, GabrielM said:

We could not replicate this issue. Any chance you could do a screen recording with all the steps you take, including the method you use to take the screenshot? We could try to replicate it if we've got your step-by-step video. 

Hi Gabriel,

I have uploaded a video of the process to the dropbox link which you shared earlier. Please check it.

 

Regards,

Krishnakumar

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5 hours ago, kkiamhere said:

Hi Gabriel,

I have uploaded a video of the process to the dropbox link which you shared earlier. Please check it.

 

Regards,

Krishnakumar

Any update?

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