Jump to content
artistraman

changing font makes Affinity Photo freeze forever

Recommended Posts

It has been happening since a day that whenever I am trying to change the fonts and I go to the dropdown menu in text options Affinity Photo freezes...on Mac High Sierra. The beachball goes on and on and I have to force quite and restart the app but even after several attempts it hangs as soon as I touch the fonts selection dropdown either in the floating window or the the top shelf. This has made it unusable. 

Has anybody else experienced this? Is there a solution to this bug?

Share this post


Link to post
Share on other sites
18 hours ago, Sean P said:

Hi artistraman,

Have you recently installed any new fonts or applications related to font management?

Hi Sean,

I keep installing fonts on regular basis as per design needs. I couldn't figure out which font must be giving problem. I tried deleting the latest ones installed but it didn't help. So I deleted all the custom fonts installed by me and left only the system fonts. This fixed the error and now both AD and AP are working fine.

Thanks.

Share this post


Link to post
Share on other sites
9 hours ago, MadDoc said:

I`v got the same problem on my mac. every time i click the font menu designer and photo is freezeing. can anyone help me?

 

MadDoc I deleted all the fonts and that fixed the problem. I was then left with the system fonts that come preinstalled. 

Share this post


Link to post
Share on other sites
On 8/8/2018 at 3:52 AM, Sean P said:

Glad it has stopped crashing for you - if it does begin to happen again, then would you be able to attach all the fonts you had installed so we can try and reproduce it please?

Hi Sean, 

Sure. I am uploading the fonts folder that I use. I am not able to figure out which font might be causing the problem. but when I upload all of these it starts freezing both AD and AP.

Thanks

fonts.zip

Share this post


Link to post
Share on other sites

Hello,

I have no installed fonts as I only use the preinstalled a little anyway. However the freezing problem is present on my machine.

All file types are affected and the only way round it at the moment is to 'Force Quit' and use the recently opened file presented (rescue file).

I have tried a multitude of methods to avoid this but no matter what method the freezing continues. I have reported it each time to 'Apple' when using the force quit.

My next option is to delete AP and reinstall.

Any thoughts?


MacPro (late 2013), 24Gb Ram, D300GPU, Eizo 24",1TB Samsung 850 Archive, 2x2Tb Time Machine,X-t2 plus 50-140mm & 18-55mm. AP, FRV & RawFile Converter (Silkypix).

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

Loading...

×
×
  • Create New...

Important Information

Please note the Annual Company Closure section in the Terms of Use. These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.