firewater Posted August 4, 2018 Share Posted August 4, 2018 As the title says, I've had a problem ever since I got the program - at some point when Affinity is open, shortcuts stop working with it. As in, I can't Ctrl+X to cut, nor press P to select the Pen Tool, but I can still do stuff like moving objects by pressing on them and then using the arrow keys, or pressing Del to remove an object. Every time it happens I have to restart the program and then it's fine again. I'm running Windows 8 if it's of any help. Quote Link to comment Share on other sites More sharing options...
firstdefence Posted August 4, 2018 Share Posted August 4, 2018 I think there is an option to effectively reset the app back to defaults by pressing the Ctrl key while starting the app, this will lose you any customisations you may have set, including added brushes etc. With CTRL key held, when the window appears, release CTRL and click the Clear button. Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Alfred Posted August 4, 2018 Share Posted August 4, 2018 19 minutes ago, firstdefence said: this will lose you any customisations you may have set, including added brushes etc. Added brushes, etc, are only lost if you explicitly opt to reset them by putting ticks in the relevant individual checkboxes or by pressing ‘Select All’. By default only the first three checkboxes are checked, and you may even find that the first of the three options does enough to fix the problem. firstdefence 1 Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Gabe Posted August 4, 2018 Staff Share Posted August 4, 2018 Hi @firewater, To backup such settings before resetting the app, please watch our Affinity - Exporting User Settings and Keyboard Shortcuts video. Thanks, Gabe. Alfred 1 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.