Illustrator file items not in art board don't convert to Designer?

[Loquos]

Recently discovered that a file a client sent to me to work on had items NOT placed in an art board in Illustrator, which did not come over when I converted the file to Designer. Is this a bug? Is it an Adobe problem? Going forward, I can ask the client to make sure everything is in an art board before sending my way, but it would be nice to know on a long-term basis what the fix to the issue is so I don't unknowingly miss something in a future file.

[Dan C]

Hi Loquos

When importing AI files into Designer, we read the PDF stream embedded into the file as we cannot access Adobes coding for their proprietary file formats. This means that unfortunately you can only import objects that were on the artboard at the time of saving, as these are the only objects saved to the PDF stream. Hope this clears things up!

[Loquos]

Thanks so much! I thought it was something like that, but I wanted to confirm. I'll make sure clients know to have everything in an art board before they send it my way.

 

Thanks again!

[MikeW]

And it is an easy task in Illy. They can just do the select all key stroke and choose to size the artboard to selection and resave or save as a copy.

[Loquos]

1 hour ago, MikeW said:

And it is an easy task in Illy. They can just do the select all key stroke and choose to size the artboard to selection and resave or save as a copy.

Oh yea, it's not an issue for the client. Some people aren't used to handing off Illustrator files to open in other programs. She assumed I got it because it was part of her AI file, but there were tons of items she had not put on an art board, so of course they did not come over. She only dabbles in these things, which is why she's paying me to finish things off. So it will be good for her to get in the habit of making sure all her stuff is part of an art board in the future. :-)