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Mike.Reynolds

What's the difference between the Affinity Store and Windows Store versions?

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Hi Serif.Affinity Team,

I have recently purchased Affinity Designer and Affinity Photo for iPad from the Apple Store.

Everything is fine.

I am currently considering to purchase both Affinity Designer and Affinity Photo for my Windows 10 PC which is a Surface Pro.

I understand that I can purchase from either Affinity.Serif or via the Microsoft Store.

I would like to know if there is a difference between purchasing from the different ways.  For example are updates available via both methods? Are they both equally supported?

regards

Mike

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25 minutes ago, Mike.Reynolds said:

I would like to know if there is a difference between purchasing from the different ways.  For example are updates available via both methods? Are they both equally supported?

The main difference between purchasing from the Affinity Store and purchasing from the Microsoft Store is that your contract is with Serif for the former scenario but Microsoft for the latter. If you think you may want to ask for a refund, it’s worth noting that Serif has a 14-day ‘no quibble’ returns policy but Microsoft does not.

Updates are available for both versions, but the process is different; although it’s more automatic via the Microsoft Store, the Affinity Store version does notify you about available updates when you launch the app. Both versions are supported via these forums or by direct email to Serif.


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.4 (iPad Air 2)

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