NexusFX Posted July 23, 2018 Share Posted July 23, 2018 Hello, I have been unable to export PDF, SVG, or EPS files with transparent backgrounds. I have tried multiple ways, but keep getting white backgrounds no matter what I do. I even built a simple circle and tried exporting with no luck. I have included the file I was working with and needed to send to a client. Thank You for your time. djp5klogossample.afdesign Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 23, 2018 Staff Share Posted July 23, 2018 Hi NexusFX, Welcome to the forums I've downloaded your file and exported it as PDF, using the PDF (for export) preset exporting Artboard 1 only. Opening this PDF in Acrobat Pro automatically gives it a white page background, but this is not part of the file. If you open Acrobat Preferences (CTRL+K) and navigate to Page Display, then check 'Show Transparency Grid'. Now your PDF will display as it's been exported, without a background. I've attached the PDF I've created below:djp5klogossample.pdf What program is your client using? It may be specific to their import procedure to keep the transparent background. NexusFX 1 Quote Please Note: I am now out of the office until Tuesday 2nd April on annual leave. If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap. Many thanks Link to comment Share on other sites More sharing options...
NexusFX Posted July 23, 2018 Author Share Posted July 23, 2018 Hello, I am unsure what they are using but they will be printing this on to a T-Shirt. It bothers me that when previewing on a Mac desktop and when opening in preview there is no way to see the transparency, despite the fact that other files do (tiff, png, etc). I have some other questions as well. There is a glitch that seems to happen when closing designer(desktop, mac) that causes the crash dialog to appear even through the app is still open, or happens as I am closing the app. This tends to occur as I use the ctrl+zoom feature when opening the app at times. The reset affinity dialog will pop up, i will cancel it, then go about my edits. Its after this that it happens. Also, under General settings the checkbox for re-open files is checked but when re-opening the app the previous work does not show up? Thank You for your time. Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted July 23, 2018 Staff Share Posted July 23, 2018 49 minutes ago, NexusFX said: It bothers me that when previewing on a Mac desktop and when opening in preview there is no way to see the transparency, despite the fact that other files do (tiff, png, etc). This is a design limitation implemented by Apple and unfortunately I can see no way of setting the PDF preview to show it's transparent background, but a more indepth PDF reader may be able to, as above. I've not heard of this crash behaviour before, however I'd certainly recommend avoiding holding CTRL/CMD when launching the app unless you need to reset the app, as this dialogue will not show otherwise and this could be causing adverse behaviour. I'll take a look into it and inform our developers if required. 49 minutes ago, NexusFX said: under General settings the checkbox for re-open files is checked but when re-opening the app the previous work does not show up? For this feature to work it requires a setting change under your Macs general settings. Open System Preferences > General and untick Close windows when quitting an app. Now in Designer with your saved projects open, you must use Affinity Designer > Quit (or simply CMD + Q) and when re-opening designer your files will also re-open Quote Please Note: I am now out of the office until Tuesday 2nd April on annual leave. If you require urgent assistance, please create a new thread and a member of our team will be sure to assist asap. Many thanks Link to comment Share on other sites More sharing options...
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