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Cannot Install Customer Beta - 1.6.5.119 (split)


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On 7/15/2018 at 7:52 PM, mesbahworld said:

Can't install . After double click nothing showing on the display !!

Do the reboot as suggested and then right click and OPEN. and see if that does it. If not try right clicking and RUN AS ADMINISTRATOR which is normally not the best advice

The one thing to check in between each try is task manager to make sure it didn't start and hang. If it did, kill the process before trying again or they will just keep piling up

Affinity Designer 2.2.2075 & beta 2.3.1.2212 Affinity Photo 2.2.2075  beta 2.3.1.2212Affinity Publisher  2.2.2075 & beta 2.3.1.2212

Windows 11 Pro Version    22H2
OS build    22621.1928
Processor    Intel(R) Core(TM) i7-10700 CPU @ 2.90GHz   2.90 GHz
Installed RAM    16.0 GB (15.7 GB usable)
System type    64-bit operating system, x64-based processor

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I've tried all of this . Also did troubleshoot and restart pc so many times . Downloaded again but it doesn't work .

Try to install previous version of 1.6.5.112 which the last version i have & it's installing just fine .

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Have you looked for a .log file in your Windows Temp folder? If the installer runs at all it may have created one with more information.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
PC:
    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

    Laptop:  Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU.
iPad:  iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard 
Mac:  2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1

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On 7/17/2018 at 5:53 PM, Rick G said:

Do the reboot as suggested and then right click and OPEN. and see if that does it. If not try right clicking and RUN AS ADMINISTRATOR which is normally not the best advice

The one thing to check in between each try is task manager to make sure it didn't start and hang. If it did, kill the process before trying again or they will just keep piling up

Thanks for the answer, I have tried as your the answer. I solved it my problem.

Daniel Dixon

PHP Developer

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