ironpalm Posted July 11, 2018 Share Posted July 11, 2018 Here is a screen recording of the installation problems I'm having. https://www.useloom.com/share/027411c90093451e88365f2101a3a703 I'm not a PC expert, so if you provide actual solutions that will work, or suggestions to try, please reply with screen shots please that I can follow easily. I've already put in a refund request, hoping it can get fixed or refunded. But placed this here just in case if there are others who have experienced the same problem Quote Link to comment Share on other sites More sharing options...
Staff Lee D Posted July 11, 2018 Staff Share Posted July 11, 2018 Hi ironpalm, I've replied to your other message with a suggestion to try to see if it resolves the issue for you. Quote Link to comment Share on other sites More sharing options...
ironpalm Posted July 11, 2018 Author Share Posted July 11, 2018 Do you mean my message via email? Quote Link to comment Share on other sites More sharing options...
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