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Data breach - How to remove forum account/data?


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  • 4 years later...

I've received a security breach connected to your website. I have tried to update my password but it tells me the current password is incorrect (even though I just used that password to login). Please advise how I can either change my password or delete my account.

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17 hours ago, Greg222 said:

but it tells me the current password is incorrect

Why do you think that constitutes a data breach? I get that message from various different websites, and it's not because there's been a data breach. It's because I miss-typed my information, user name or password. Do you get a prompt for you to try again? (I think you do). Most do allow you to try multiple times. Most financial institutions will only allow a few attempts before they lock you out, and then you have to call them on the phone.

In fact like most, there's a Show button so you can see if you're typing in the correct password. Then the Forgot Password option. If you have, then use it to set a new one. Just pay attention to what you're entering

If you still feel there's some major issue then you can contact them....

 

serif-affinity-login.jpg

Affinity Photo 2.4..; Affinity Designer 2.4..; Affinity Publisher 2.4..; Affinity2 Beta versions. Affinity Photo,Designer 1.10.6.1605 Win10 Home Version:21H2, Build: 19044.1766: Intel(R) Core(TM) i7-5820K CPU @ 3.30GHz, 3301 Mhz, 6 Core(s), 12 Logical Processor(s);32GB Ram, Nvidia GTX 3070, 3-Internal HDD (1 Crucial MX5000 1TB, 1-Crucial MX5000 500GB, 1-WD 1 TB), 4 External HDD

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18 hours ago, Greg222 said:

I've received a security breach connected to your website. I have tried to update my password but it tells me the current password is incorrect (even though I just used that password to login). Please advise how I can either change my password or delete my account.

Was it related to the Affinity Store, or to the Affinity forums? The accounts are separate, though of course you may have chosen to use the same email and password for both.

-- Walt
Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases
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    Desktop:  Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 

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