leahollsson15 Posted July 2, 2018 Share Posted July 2, 2018 Hi, I am getting extremely frustrated trying to print accurately from my Epson printer. I bought a SureColour P600 the other day, I am able to select all of the relevant print options and paper options however, when I go into soft proofing, there isn't an Epson profile in sight. Please can someone help me! I have rang Epson and they have said that its to do with the program and that I need to contact you. I have seen on your youtube tutorial that using a canon printer there are canon profiles, why can't I see any for Epson? My prints are the right colour but printing loads darker than they should be. My screen has been properly calibrated with a Spyder, and Im selecting the right paper type, I have also clicked the colour being managed by the application. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 2, 2018 Staff Share Posted July 2, 2018 Hi @leahollsson15, Welcome to the forums. You would need to install the ICC profile for that printer before it shows up in Affinity. Once you installed it, restart Affinity and the profile will show up when using the soft-proofing adjustment. Thanks, Gabe. Quote Link to comment Share on other sites More sharing options...
leahollsson15 Posted July 2, 2018 Author Share Posted July 2, 2018 hi Gabe I have been onto the website and they don't have the normal paper profiles just fine art papers as the other ones are already installed on the system. If you check yourself on the website for the icc profiles for my printer they only have a select few. Quote Link to comment Share on other sites More sharing options...
carl123 Posted July 2, 2018 Share Posted July 2, 2018 Are you on a PC or a Mac? Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 2, 2018 Staff Share Posted July 2, 2018 I've had a quick look. Check their colour management guide and see how it goes. http://files.support.epson.com/docid/cpd3/cpd39134.pdf Quote Link to comment Share on other sites More sharing options...
leahollsson15 Posted July 2, 2018 Author Share Posted July 2, 2018 Im on Mac, Yeah that is super confusing, I've managed to download icc profiles but they weren't from there website, ill see what this turns out like. Quote Link to comment Share on other sites More sharing options...
leahollsson15 Posted July 2, 2018 Author Share Posted July 2, 2018 The colour setting set up is completely different on Affinity. Quote Link to comment Share on other sites More sharing options...
leahollsson15 Posted July 2, 2018 Author Share Posted July 2, 2018 My prints are still coming out dark, I have selected the right paper, I have assigned the right icc profile. when I assign the icc profile it actually says it will be lighter but its not. Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 2, 2018 Staff Share Posted July 2, 2018 Try this. Save is a PDF, with the right settings, and print the PDF. See if that makes any difference. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 2, 2018 Share Posted July 2, 2018 38 minutes ago, leahollsson15 said: My prints are still coming out dark, I have selected the right paper, I have assigned the right icc profile. when I assign the icc profile it actually says it will be lighter but its not. When you say that you "have assigned the right icc profile" where did you do that? And what do you mean by "it actually says it will be lighter"? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
leahollsson15 Posted July 2, 2018 Author Share Posted July 2, 2018 1 hour ago, walt.farrell said: When you say that you "have assigned the right icc profile" where did you do that? And what do you mean by "it actually says it will be lighter"? Hi Walt, I downloaded ICC profiles for canon P600 from a website called RedRiver paper. These have now shown up in my soft proofing adjustment. The Epson website only had premium Color profiles, so profiles for premium paper but not Matte. When I'm assigning the Matte soft proofing adjustment, the adjustment makes the image brighter. I turn this off when printing like is shown in Affinities youtube video, and when I print the print as no way light as on the screen. I also realise it is paper and doesn't have the brightness a screen has, but its just not right. The colours don't seem as vibrant either. To be honest it looks the same quality as my £120 printer could print even though I have spent two days following instructions from affinity and Epson. I just don't understand what is going on. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 2, 2018 Share Posted July 2, 2018 So, to be clear: You add a soft-proofing adjustment, specifying the ICC profile you downloaded from Red River. You liked the appearance, so you turned off the soft-proofing layer. You printed the image, specifying that same ICC profile. The image did not come out as you expected. If I have that right, my next question would be whether you've profiled your monitor, and whether your room lighting is correct. Without an accurately profiled monitor, set to the proper brightness, with good room lighting, it's going to be hard to get the output image to match even with the proper printing profile. If profiling isn't an option, though, you could try to get closer by turning down your monitor brightness. I can't provide any guesses about how much, though. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
carl123 Posted July 2, 2018 Share Posted July 2, 2018 See if this link helps locate the right profile https://www.epson.co.uk/viewcon/corporatesite/site/150/products/mainunits/faq/1974/13682 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
leahollsson15 Posted July 2, 2018 Author Share Posted July 2, 2018 2 minutes ago, walt.farrell said: So, to be clear: You add a soft-proofing adjustment, specifying the ICC profile you downloaded from Red River. You liked the appearance, so you turned off the soft-proofing layer. You printed the image, specifying that same ICC profile. The image did not come out as you expected. If I have that right, my next question would be whether you've profiled your monitor, and whether your room lighting is correct. Without an accurately profiled monitor, set to the proper brightness, with good room lighting, it's going to be hard to get the output image to match even with the proper printing profile. If profiling isn't an option, though, you could try to get closer by turning down your monitor brightness. I can't provide any guesses about how much, though. Am I doing something wrong with the soft proofing? does the soft proofing just tell me what the print will look like on the paper its printed on after adjustments? if so its worse than I thought, I will send a screen shoot of what I looks like on my screen compared to the print. And yes I have calibrated my screen with a Spyder 5. Quote Link to comment Share on other sites More sharing options...
walt.farrell Posted July 2, 2018 Share Posted July 2, 2018 5 minutes ago, leahollsson15 said: Am I doing something wrong with the soft proofing? does the soft proofing just tell me what the print will look like on the paper its printed on after adjustments? if so its worse than I thought, I will send a screen shoot of what I looks like on my screen compared to the print. And yes I have calibrated my screen with a Spyder 5. Soft-proofing tells you what the print should look like if printed with the current adjustments (assuming proper monitor profiling and brightness). If you don't like how it will look, then you add additional adjustments on top of the soft-proofing layer until it looks acceptable. Then you turn off the soft-proofing layer and print, and it should match what you saw on the monitor. Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.3, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.3.1 Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 2, 2018 Staff Share Posted July 2, 2018 Do you turn off the softproof layer before you export/print? Does your paper match the ICC? Quote Link to comment Share on other sites More sharing options...
leahollsson15 Posted July 2, 2018 Author Share Posted July 2, 2018 17 minutes ago, carl123 said: See if this link helps locate the right profile https://www.epson.co.uk/viewcon/corporatesite/site/150/products/mainunits/faq/1974/13682 I have managed to locate the Printer profiles this way! Im in the process of copying them onto the desktop. Quote Link to comment Share on other sites More sharing options...
leahollsson15 Posted July 2, 2018 Author Share Posted July 2, 2018 It actually seems to print more accurately with the soft proof still turned on... Quote Link to comment Share on other sites More sharing options...
Staff Gabe Posted July 3, 2018 Staff Share Posted July 3, 2018 Try this. Save as a PDF, and print the PDF - not using our printing dialogue. If you get the same result ( as in, darker than on the screen ) you might not have the screen calibrated properly, your paper does not match the ICC or something is wrong with the printer's colour management. By the way, is your photo RGB or CMYK? Quote Link to comment Share on other sites More sharing options...
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