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Hi, 

I was recently experimenting with making adjustments to my Paint Brush tool under the "more" tab next to the "hardness" selector. After unsuccessfully creating a new brush, I reset the options. Now the brush tool does absolutely nothing. Doesn't work in masks, doesn't work by simply trying to paint different colors. Ive triple checked everything, opacity is 100%, flow 100%, Hardness adjustments, etc etc. 

I even uninstalled and re-downloaded the program to find that the brush tool is still not working. I attached a screen shot of the Brush "More" tab opened to see if that helps. 

Anyone have any suggestions? 

Thank you!

Screen Shot 2018-06-30 at 3.23.58 PM.png

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Try these steps:

1) Go to Edit > Preferences > Miscellaneous > 'Reset Brushes'

2) Select the Paint Brush tool in the left-hand toolbar

3) In the Brushes panel, select one of the basic round brushes so that it's highlighted in blue (if the Brushes panel isn't visible go to View > Studio > Brushes)

4) Click the More button in the top context bar

5) Do the brush settings look normal now like in the below screenshot?

001.thumb.png.e413bcb6d40ec6f16757e026f8d02e4b.png

 

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Also make sure that you have 'Protect Alpha' unticked in the Context menu at the bottom - this can sometimes catch people out.

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please help that picture above showing the brushes panel i do not see at all even when i click the brush ... why is that ... it was an issue i had when purchasing the program ... i cant see any option for brush strokes color etc.

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have another issue … is it not possible to have both the affinity photo and design ? I bought both of them and when I use one it work fine but when I go to use the other it say invalid product key even though I just used it a few days ago … so I reinstalled it put the products key in blah blah blah … then wanted to use affinity design and the same thing came up ! I don't want to have to keep reinstalling the software when I switch over from one to another please help !

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1 hour ago, elephant999 said:

have another issue … is it not possible to have both the affinity photo and design ? I bought both of them and when I use one it work fine but when I go to use the other it say invalid product key even though I just used it a few days ago … so I reinstalled it put the products key in blah blah blah … then wanted to use affinity design and the same thing came up ! I don't want to have to keep reinstalling the software when I switch over from one to another please help !

By default, each app installs to its own folder. If you’re choosing a custom folder, make sure you don’t put both apps in the same one.


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Affinity Designer/Photo/Publisher for Windows • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.8.4.186 • Designer for iPad 1.8.4.4 • iPadOS 13.7 (iPad Air 2)

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