AHARRIS22 Posted June 27, 2018 Share Posted June 27, 2018 I have just got my iMac back from repair but its still got the same problem. I am still talking to apple and they have told me to test the iMac out for a couple of days to try and pin point the problem. I have a feeling it might be Affinity Photo as it seems to do it while this software is open or I am doing some photo editing. I just wanted to know if anyone else has had any problems or if I can do anything with the settings to see if it stops the problem. I have had the software since xmas time and only had problems the last few weeks. Any ideas would be great thanks Aaron Quote AHarris Using Mac with Affinity Photo & Publisher https://www.instagram.com/awharrisphotos/ Link to comment Share on other sites More sharing options...
walt.farrell Posted June 27, 2018 Share Posted June 27, 2018 Can you provide a screen shot that shows the lines you're describing? Quote -- Walt Designer, Photo, and Publisher V1 and V2 at latest retail and beta releases PC: Desktop: Windows 11 Pro, version 23H2, 64GB memory, AMD Ryzen 9 5900 12-Core @ 3.00 GHz, NVIDIA GeForce RTX 3090 Laptop: Windows 11 Pro, version 23H2, 32GB memory, Intel Core i7-10750H @ 2.60GHz, Intel UHD Graphics Comet Lake GT2 and NVIDIA GeForce RTX 3070 Laptop GPU. iPad: iPad Pro M1, 12.9": iPadOS 17.4.1, Apple Pencil 2, Magic Keyboard Mac: 2023 M2 MacBook Air 15", 16GB memory, macOS Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
gdenby Posted June 27, 2018 Share Posted June 27, 2018 Are the purple lines showing up all across the screen? Across all windows? Or is it only in Affinity? There is a setting for showing snapping candidates that high lites shapes w. purple lines. Other forum members have wondered about this too. Quote iMac 27" Retina, c. 2015: OS X 10.11.5: 3.3 GHz I c-5: 32 Gb, AMD Radeon R9 M290 2048 Mb iPad 12.9" Retina, iOS 10, 512 Gb, Apple pencil Huion WH1409 tablet Link to comment Share on other sites More sharing options...
Alfred Posted June 27, 2018 Share Posted June 27, 2018 This thread refers: Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
AHARRIS22 Posted June 27, 2018 Author Share Posted June 27, 2018 1 hour ago, walt.farrell said: Can you provide a screen shot that shows the lines you're describing? This was the worst it has been Quote AHarris Using Mac with Affinity Photo & Publisher https://www.instagram.com/awharrisphotos/ Link to comment Share on other sites More sharing options...
Alfred Posted June 27, 2018 Share Posted June 27, 2018 That’s abnormal! It looks like a problem with your display hardware or drivers: it’s certainly nothing to do with snapping candidates. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
AHARRIS22 Posted June 28, 2018 Author Share Posted June 28, 2018 9 hours ago, αℓƒяє∂ said: That’s abnormal! It looks like a problem with your display hardware or drivers: it’s certainly nothing to do with snapping candidates. Yes I think it’s something wrong with the iMac hardware but it’s meant to have had the video card/logicboard replaced as that was coming up as faulty so I am told. I will keep trying it and post what my finding are. It hasn’t been as bad as the photo above yet but it is still flashing up with them lines. Quote AHarris Using Mac with Affinity Photo & Publisher https://www.instagram.com/awharrisphotos/ Link to comment Share on other sites More sharing options...
pruus Posted June 28, 2018 Share Posted June 28, 2018 This could be Your GPU or VRAM. This isn't good. So go back to the repairstore. Quote Link to comment Share on other sites More sharing options...
AHARRIS22 Posted June 28, 2018 Author Share Posted June 28, 2018 9 hours ago, pruus said: This could be Your GPU or VRAM. This isn't good. So go back to the repairstore. I thought it could be the GPU the first time. It will be going back to the repair company got to arrange it through apple. Lucky I have got apple care on it. So far today I haven't used Affinity Photo and its not happened I have only done a few bits on the internet so its not using much ram etc. Will try out some editing again as see what happens. Quote AHarris Using Mac with Affinity Photo & Publisher https://www.instagram.com/awharrisphotos/ Link to comment Share on other sites More sharing options...
AHARRIS22 Posted July 1, 2018 Author Share Posted July 1, 2018 Lines come up again when using affinity Photo when opening photos. Quote AHarris Using Mac with Affinity Photo & Publisher https://www.instagram.com/awharrisphotos/ Link to comment Share on other sites More sharing options...
R C-R Posted July 1, 2018 Share Posted July 1, 2018 1 hour ago, AHARRIS22 said: Lines come up again when using affinity Photo when opening photos. Unfortunately, that certainly looks like a hardware related issue. The graphics subsystem in one of my older iMacs failed & produced very similar looking results: sometimes the lines only showed up after the Mac warmed up, or showed up in some windows but not others, or only in the desktop image behind open windows. The only thing constant about it was that it was erratic & got worse over time, eventually causing the iMac to crash. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
AHARRIS22 Posted July 1, 2018 Author Share Posted July 1, 2018 The iMac froze up before this started happening today. Got to run Apple again next week. Quote AHarris Using Mac with Affinity Photo & Publisher https://www.instagram.com/awharrisphotos/ Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.