Philipp32 Posted June 14, 2018 Share Posted June 14, 2018 The problem with the RAW file from the camera Sony a7iii. On iPad Pro. When you open the file, a black screen appears and the application crashes. Help.... Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted June 15, 2018 Staff Share Posted June 15, 2018 Hi Philipp32 and Welcome to the Forums, How are you opening the RAW file and where are they stored? I've just been able to use 'Import From Cloud' and open a RAW file from the a7iii stored on iCloud without issue. Quote Link to comment Share on other sites More sharing options...
Philipp32 Posted June 15, 2018 Author Share Posted June 15, 2018 Hi Stoker. I use a direct photo product via usb camera kit. on the filming area there is no possibility to use the cloud. the file appears in goeree but can't open it. when trying to open raw photo affiniti focuseda black field. and the program hangs. Quote Link to comment Share on other sites More sharing options...
Philipp32 Posted June 15, 2018 Author Share Posted June 15, 2018 Quote Link to comment Share on other sites More sharing options...
Philipp32 Posted June 15, 2018 Author Share Posted June 15, 2018 this is what a Black screen looks like. raw photo1 Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted June 15, 2018 Staff Share Posted June 15, 2018 Hi Philipp32, Sorry my mistake, i had opened a RAW file from a Sony 7RM3 and NOT a Sony 7M3. The Sony 7M3 isn't on the supported list of RAW files from Apple, full list can be seen here. We would need Apple to add support for that camera before Affinity could open the RAW file. Quote Link to comment Share on other sites More sharing options...
Philipp32 Posted June 15, 2018 Author Share Posted June 15, 2018 I'm sorry. how long to wait .... ? Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted June 15, 2018 Staff Share Posted June 15, 2018 2 hours ago, Philipp32 said: I'm sorry. how long to wait .... ? I honestly don't know, as this is the iPad version of Affinity we only have one RAW Engine we can use, which is provided by Apple. So until they add support for it, we can't open it. Quote Link to comment Share on other sites More sharing options...
Philipp32 Posted June 15, 2018 Author Share Posted June 15, 2018 Thank you, have a nice day, your app is top for iPad. stokerg 1 Quote Link to comment Share on other sites More sharing options...
wgphoto Posted June 18, 2018 Share Posted June 18, 2018 I've known about the RAW engine limitation for a while, but I'm curious. Is this a limitation based on Apple and iOS not allowing other RAW engines or is this Serif not implementing their RAW engine in the iOS version? Quote iPad Pro 12.9 M1/Mac Mini M1, in that order Link to comment Share on other sites More sharing options...
tim_m99 Posted July 24, 2018 Share Posted July 24, 2018 This seems strange as I just got Affinity designer and that can open the raw sony a7m3 image but not affinity photo. Is there any update to this or does Designer do something different? Quote Link to comment Share on other sites More sharing options...
tim_m99 Posted July 25, 2018 Share Posted July 25, 2018 The A7m3 is actually on the supported camera list but I am also getting the black screen. Does Affinity need to update their end? Quote Link to comment Share on other sites More sharing options...
tim_m99 Posted July 25, 2018 Share Posted July 25, 2018 Working now for some reason. Quote Link to comment Share on other sites More sharing options...
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