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Hi, I hope someone can help. I really love affinity photo and so far its been great but just recently its taking a long time to open. It can take over a minute when opening a jpeg.

All the other programs on my Mac work as before, I hope someone can help me. Once its running it performs fine.

 

Affinity Photo 1.6.7

OS is High Sierra ver 10.13.4

16MB Ram

Processor  i7 2.3Ghz

Thanks

Catherine x

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It is "initial startup" (starting application), or "opening jpeg" (running application)?

When it comes to starting application, there might be a problem with loading lots of fonts.


Affinity Photo 1.7.0.367, Affinity Designer 1.7.0.367, Affinity Publisher Beta. Affinity Store.
Windows 10 Pro, Version 1903, Build 18362.145.
Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080.

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OK, I seem to have resolved the problem by opening affinity whilst holding the Ctrl key and resetting all the saved preferences, it now loads in about 4 seconds.

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