M.Gedo Posted May 31, 2018 Share Posted May 31, 2018 Hey beebs! I'm using the trial version, tried to use the Gaussian blur but it makes some edges when moved, I guess it made to after I merge the filter. I told my self it would be a rendering thing but it turned to be rendered with the edged as you can see in the photo attached. Please I need help with this error! Cheers! Quote Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 1, 2018 Staff Share Posted June 1, 2018 Hi M.Gedo, Welcome to the forums! Unfortunately I can't replicate this error on my PC, could you please send me a copy of the .afdesign file, so that I can investigate this for you? Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
M.Gedo Posted June 1, 2018 Author Share Posted June 1, 2018 @Dan C sure! but I couldn't find the file I made before I guess I didn't save it. but here you can check another one I made for you to check. (if you couldn't find the solution I can send you a video of using and saving the file) cheers! gussian blur error - F.afphoto Quote Link to comment Share on other sites More sharing options...
R C-R Posted June 1, 2018 Share Posted June 1, 2018 @M.Gedo, your file opens fine for me, without that flat edge at the top. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
AlainP Posted June 1, 2018 Share Posted June 1, 2018 Same here, everything looks fine. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
toltec Posted June 1, 2018 Share Posted June 1, 2018 Works on this side of the Atlantic too Quote Windows PCs. Photo and Designer, latest non-beta versions. Link to comment Share on other sites More sharing options...
Alfred Posted June 1, 2018 Share Posted June 1, 2018 31 minutes ago, M.Gedo said: here you can check another one I made for you How much do you need to move it to get the flattened edge? Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
M.Gedo Posted June 1, 2018 Author Share Posted June 1, 2018 you can check this video to see what happens when I move the object! (this recording from affinity photo trial version) GBE.mov Quote Link to comment Share on other sites More sharing options...
Merde Posted June 1, 2018 Share Posted June 1, 2018 It looks like you have moved blurred shape a bit out of canvas. Quote Link to comment Share on other sites More sharing options...
M.Gedo Posted June 1, 2018 Author Share Posted June 1, 2018 actually not out of canvas, but looks that the edges will be rendered in png format, but the edges could be removed if I zoomed in and out (not always), more or less why the software renders the error and the edges. Cheers! Quote Link to comment Share on other sites More sharing options...
M.Gedo Posted June 1, 2018 Author Share Posted June 1, 2018 54 minutes ago, αℓƒяє∂ said: How much do you need to move it to get the flattened edge? please check the video I have attached, you can find how much I moved the object within the canvas. cheers! Quote Link to comment Share on other sites More sharing options...
R C-R Posted June 1, 2018 Share Posted June 1, 2018 If you moved the object, to avoid any misunderstandings you should have either said so at the beginning or provided us with an afphoto file showing the object after it was moved. 1 minute ago, M.Gedo said: please check the video I have attached, you can find how much I moved the object within the canvas. There is no point of reference in the video for the canvas size so we cannot really do that. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
M.Gedo Posted June 1, 2018 Author Share Posted June 1, 2018 @R C-R this is the file with the last move I made for the object, and you can find a video of the full screen. (using affinity photo trial version) GBE - 2.mov gussian blur error.afphoto Quote Link to comment Share on other sites More sharing options...
lepr Posted June 1, 2018 Share Posted June 1, 2018 . M.Gedo 1 Quote Link to comment Share on other sites More sharing options...
M.Gedo Posted June 1, 2018 Author Share Posted June 1, 2018 @owenr I hope so, but I don't want to buy the software with having the same situation, anyways what you recommend, contacting the customer support or buy the software? Quote Link to comment Share on other sites More sharing options...
R C-R Posted June 1, 2018 Share Posted June 1, 2018 5 minutes ago, M.Gedo said: I hope so, but I don't want to buy the software with having the same situation ... As you have seen, both Mac & Windows users of the current retail version cannot duplicate this problem, so I do not think you have to worry about that. (You can't buy an older version, only the current one.) M.Gedo 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
firstdefence Posted June 1, 2018 Share Posted June 1, 2018 Possibly screen render issue, what system are you using and its spec? What are the settings under Preferences >Performance ? Also does this go away if the Canvas is scrolled out of view and then brought back into view? Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
M.Gedo Posted June 1, 2018 Author Share Posted June 1, 2018 @firstdefence Quote Link to comment Share on other sites More sharing options...
firstdefence Posted June 1, 2018 Share Posted June 1, 2018 What are the settings in Photo under Preferences >Performance ? Also does this go away if the Canvas is scrolled out of view and then brought back into view? Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
Alfred Posted June 1, 2018 Share Posted June 1, 2018 1 hour ago, R C-R said: If you moved the object, to avoid any misunderstandings you should have either said so at the beginning or... Well, the OP did say “it makes some edges when moved” (which is what prompted me to ask how much movement was required to get the flattened edge). Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.4.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Staff Dan C Posted June 4, 2018 Staff Share Posted June 4, 2018 @M.Gedo Thanks for your files and videos, I have tested this on both Windows and Mac and I am yet unable to replicate this issue. I am certain this is a slight re-draw bug in the trial version you have, and this would not persist in the full version as other members have also reported! M.Gedo 1 Quote Please note - I am currently out of the office for a short while whilst recovering from surgery (nothing serious!), therefore will not be available on the Forums during this time. Should you require a response from the team in a thread I have previously replied in - please Create a New Thread and our team will be sure to reply as soon as possible. Many thanks! Link to comment Share on other sites More sharing options...
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