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Hey beebs!

I'm using the trial version, tried to use the Gaussian blur but it makes some edges when moved, I guess it made to after I merge the filter. I told my self it would be a rendering thing but it turned to be rendered with the edged as you can see in the photo attached.

Please I need help with this error!

Cheers!

gussian blur error.png

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Hi M.Gedo,

Welcome to the forums!
Unfortunately I can't replicate this error on my PC, could you please send me a copy of the .afdesign file, so that I can investigate this for you? :) 

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@M.Gedo, your file opens fine for me, without that flat edge at the top.


Affinity Photo 1.7.1, Affinity Designer 1.7.1, Affinity Publisher 1.7.1; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.1.143 & Affinity Designer 1.7.1.1 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.3.1

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31 minutes ago, M.Gedo said:

here you can check another one I made for you

How much do you need to move it to get the flattened edge? :/

 


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.3.1 (iPad Air 2)

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actually not out of canvas, but looks that the edges will be rendered in png format, but the edges could be removed if I zoomed in and out (not always), more or less why the software renders the error and the edges.

Cheers!

Screen Shot 2018-06-01 at 8.28.16 PM.png

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54 minutes ago, αℓƒяє∂ said:

How much do you need to move it to get the flattened edge? :/

 

please check the video I have attached, you can find how much I moved the object within the canvas.

cheers!

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If you moved the object, to avoid any misunderstandings you should have either said so at the beginning or provided us with an afphoto file showing the object after it was moved.

1 minute ago, M.Gedo said:

please check the video I have attached, you can find how much I moved the object within the canvas.

There is no point of reference in the video for the canvas size so we cannot really do that.


Affinity Photo 1.7.1, Affinity Designer 1.7.1, Affinity Publisher 1.7.1; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.1.143 & Affinity Designer 1.7.1.1 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.3.1

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@owenr

I hope so, but I don't want to buy the software with having the same situation, anyways what you recommend, contacting the customer support or buy the software?

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5 minutes ago, M.Gedo said:

I hope so, but I don't want to buy the software with having the same situation ...

As you have seen, both Mac & Windows users of the current retail version cannot duplicate this problem, so I do not think you have to worry about that. (You can't buy an older version, only the current one.)


Affinity Photo 1.7.1, Affinity Designer 1.7.1, Affinity Publisher 1.7.1; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.1.143 & Affinity Designer 1.7.1.1 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iOS 12.3.1

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Possibly screen render issue, what system are you using and its spec?

What are the settings under Preferences >Performance ?

 

Also does this go away if the Canvas is scrolled out of view and then brought back into view?

 


iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo, Publisher Beta 1.7.0.140, Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-22E, - iPad Pro 12.9 B|  

Affinity Help - Affinity Desktop Tutorials Instagram & Flickr - Affinity Live 19th June 2019

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What are the settings in Photo under Preferences >Performance ?

Also does this go away if the Canvas is scrolled out of view and then brought back into view?


iMac 27" Late 2015 Fully Loaded, iMac 27" Mid 2011 both running High Sierra 10.13.6 - Affinity Designer/Photo, Publisher Beta 1.7.0.140, Illustrator CC, Inkscape, Blender, Sketchup, Pepakura Designer, MTC, Pixelmator & Pixelmator Pro + more... XP-Pen Artist-22E, - iPad Pro 12.9 B|  

Affinity Help - Affinity Desktop Tutorials Instagram & Flickr - Affinity Live 19th June 2019

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1 hour ago, R C-R said:

If you moved the object, to avoid any misunderstandings you should have either said so at the beginning or...

Well, the OP did say “it makes some edges when moved” (which is what prompted me to ask how much movement was required to get the flattened edge). ;)

 


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.3.1 (iPad Air 2)

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@M.Gedo
Thanks for your files and videos, I have tested this on both Windows and Mac and I am yet unable to replicate this issue. I am certain this is a slight re-draw bug in the trial version you have, and this would not persist in the full version as other members have also reported!

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