Export Persona: size issues when exporting files

[Uncle Mez]

Hello Everyone

on my side too i recently realised a similar thing.

i was working on icon design for Android games to be released and found out that when exporting with the Export persona the size where automatically divided by 2.

An artboard set to 114x114 was actually saved at 57x57.

Couldn't understand this so i decided to make manual export using the "export" functionality in the file menu (not the export persona this time) and all went okay.

then i came back and adjusted things to be saved to fit with "retina" and now i had 2 exports one at 114(retina) and the second at 57(normal).

... but i would like to mention this never happened to me when i designed a facebook banner, the size i put for the banner was the size i got when exporting with "export persona" ... so it was troubling experience but at least it's good thing of having two ways to export our works and it's really life saving !

 

Thanks Serif, hope you will fix it and even make it better for our convenience.

[Chris_K]

Hi Arnaud Mez

 

Your issue may actually be slightly different. If you are using the export persona and a DPI like 72, 14 or 256. If you are using this combination the x1 x2 and x3 options in the export persona behavie slightly differently. x1 basically always exports the file at a 72DPI size, 2x at a 144DPI size and x3 design exports at a 256DPI. The x1,x2 and x3 export will always behave like this regardless of if the document DPI is set to 72, 144 or 256. This is intended mainly for Apple icon designs. If you do not use one of those DPIs (eg 96 or 300) then it will export as 2x and 3x the document pixel size. 

 

It can be a bit confusing and hard to explain but that's how the devs currently intend it function

 

Thanks

[MEB]

11 minutes ago, Arnaud Mez said:

Hello Everyone

on my side too i recently realised a similar thing.

i was working on icon design for Android games to be released and found out that when exporting with the Export persona the size where automatically divided by 2.

An artboard set to 114x114 was actually saved at 57x57.

Couldn't understand this so i decided to make manual export using the "export" functionality in the file menu (not the export persona this time) and all went okay.

then i came back and adjusted things to be saved to fit with "retina" and now i had 2 exports one at 114(retina) and the second at 57(normal).

... but i would like to mention this never happened to me when i designed a facebook banner, the size i put for the banner was the size i got when exporting with "export persona" ... so it was troubling experience but at least it's good thing of having two ways to export our works and it's really life saving !

 

Thanks Serif, hope you will fix it and even make it better for our convenience.

 

Hi Arnaud Mez

I'm moving/splitting this to an independent thread (in the Question section) since this is a different issue/subject. You have probably used a Devices type document which set a specific dpi's according to the Page Presets Devices and set ht edocument units to point. If you set the document type to Web this will not happen.

[Uncle Mez]

6 hours ago, MEB said:

 

Hi Arnaud Mez

I'm moving/splitting this to an independent thread (in the Question section) since this is a different issue/subject. You have probably used a Devices type document which set a specific dpi's according to the Page Presets Devices and set ht edocument units to point. If you set the document type to Web this will not happen.

Hi @MEB thanks for your support. 

The projects is pixel not points and I never chose x1,x2 etc... It was a straight forward project with nothing hard but AD reacted differently, I then had to proceed differently. 

There is no big deal to me because I'm always trying new things but I just mind for others out there who can be discouraged with less than this case. 

On my side, project was delivered and the output issue sorted, so I'm fine.