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Posted

Affinity has worked well for some time but now when I clickon the taskbar icon the hourglass just displayed for a second or so and disappeared. I went direct to the exe file and the same thing happened. I uninstalled the program using the “super clean”option, downloaded the latest beta version and installed it, but the same thing happened – the program will not open. I have tried a number of my other programs and all open normally, and there appears to be no other problem with the computer; I have also run a malwarebytes scan and quarantined three “PUPs” but to no avail. I have recently run CCleaner - maybe that caused the problem. I ran event viewer and have attached a print out. Any suggestions for solving the problem?

Affinity problem.docx

  • Staff
Posted

Hi Mike21,

 

I know you installed the latest Beta but have you tried installing the latest release version just to see if that starts up?

 

Posted

Thanks, but the latest release version would not work either. I have "reverted" to a three week old Macrium Reflect image from a time when I knew the program worked. I copied all the file changes in the past three weeks to an external drive before I started and all is now well again.

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