Phil Martin Posted April 20, 2018 Share Posted April 20, 2018 I, too, am getting persistent "permission denied" messages, making Affinity Photo totally useless. I downloaded the 10-day trail app -- and it worked just fine. Reloaded Affinity Photo and continued to have permission denied. Since this seems to be a problem experienced by others, a solution is essential. ngolay 1 Quote Link to comment Share on other sites More sharing options...
Staff stokerg Posted April 20, 2018 Staff Share Posted April 20, 2018 Hi Phil Martin, When do you get this error, Is it when opening a file or saving a file? Also are you using Affinity on a Mac or Windows PC? Quote Link to comment Share on other sites More sharing options...
Tori Posted May 25, 2018 Share Posted May 25, 2018 (edited) I have been getting the permission denied on and off all day when exporting to PDF. It says that there is an error in exporting at this time...permission denied. Several different files, same outcome. I'm on deadline, so I have just continued trying until ... it suddenly decides there is no longer an error in exporting at this time? It is nonsensical and random. Edited May 25, 2018 by Tori To add the image of the error message Quote Link to comment Share on other sites More sharing options...
Pšenda Posted May 25, 2018 Share Posted May 25, 2018 Export to another folder? Personal folders can be protected (with limited access), and therefore problematic. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
firstdefence Posted May 25, 2018 Share Posted May 25, 2018 Not everything is an Affinity issue, Windows at the best of times is temperaMENTAL and with constant background updates being pushed on to the system, things can easily get messed up. You should really save to Documents not to Desktop; one reason is file safety. If saving to Documents has the same issue you may have a corrupt user profile/account or permissions to test that theory, you can create a new user profile/account and log into it, then try opening and saving to that user profiles desktop. Tim Kyarie 1 Quote iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
AlainP Posted May 25, 2018 Share Posted May 25, 2018 Many antivirus programs will deny access to the desktop and Windows Defender is one of them. Quote -- Window 11 - 32 gb - Intel I7 - 8700 - NVIDIA GeForce GTX 1060 -- iPad Pro 2020 - 12,9 - 256 gb - Apple Pencil 2 -- iPad 9th gen 256 gb - Apple Pencil 1 -- Macbook Air 15" Link to comment Share on other sites More sharing options...
- S - Posted May 25, 2018 Share Posted May 25, 2018 19 hours ago, Tori said: I have been getting the permission denied on and off all day when exporting to PDF. It says that there is an error in exporting at this time...permission denied. Several different files, same outcome. I'm on deadline, so I have just continued trying until ... it suddenly decides there is no longer an error in exporting at this time? It is nonsensical and random. Is the PDF open in another program such as a PDF viewer, another PDF editing program, etc. at the same time? If you have the PDF open in Affinity Photo and then open it in something else, for example when seeing what it looks like in a PDF Viewer (or if the PDF was already open in something else before opening it in Affinity Photo), this will prevent Affinity Photo from being able to export it as this PDF and will give an error like what you're seeing. In addition when opening the PDF in another program, the other program can sometimes lock the file for editing, but fail to release it correctly, meaning Affinity Photo isn't able to write to the file until you completely close the other program. firstdefence and Tim Kyarie 1 1 Quote Link to comment Share on other sites More sharing options...
Tori Posted June 22, 2018 Share Posted June 22, 2018 On 5/25/2018 at 6:49 AM, firstdefence said: Not everything is an Affinity issue, Windows at the best of times is temperaMENTAL and with constant background updates being pushed on to the system, things can easily get messed up. You should really save to Documents not to Desktop; one reason is file safety. If saving to Documents has the same issue you may have a corrupt user profile/account or permissions to test that theory, you can create a new user profile/account and log into it, then try opening and saving to that user profiles desktop. I choose to save my files to a certain place for a reason - those I'm actively working on are most easily found on my desktop and when I've finished, I can then file them away. "Where" I save the files should have no relevancy to permissions being granted - that seems to me quite preposterous. (I think that if you go into "updates and security" you can change whether or not you allow updates to run in the background and instead assign a time for them to occur, FYI.) I find AlainP's reply more feasible; if this is the issue, this should be easily remedied by allowing Affinity through.... Thanks all for your suggestions! As a "newbie", I'm quite impressed that others go out of their way to assist people like me - and I expect that I will be asking "stupid" questions as my learning curve intensifies (though I do try to search inet and "help" prior to doing so). Quote Link to comment Share on other sites More sharing options...
Diego Chan Posted June 12, 2019 Share Posted June 12, 2019 I have the same trouble, but it's with affinity designer files Something what I can do to solve this problem? Quote Link to comment Share on other sites More sharing options...
Tim Kyarie Posted August 6, 2019 Share Posted August 6, 2019 If file is open in another pdf viewer e.g Acrobat reader it will throw the error. Mostly when you are saving over it. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.