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Trouble downloading Affinity Photo trial version

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Last night and this morning I've been unsuccessful downloading my 10-day trial copy of Affinity Photo.  I used the trial link provided in my email.  I first used my Safari browser and then tried Firefox - the downloading happens so slowly that it times out.  Not sophisticated enough to identify the problem and wondering if it is my internet provider or something else?  How might I figure it out?  I've had Affinity Designer for several years and wanted to try your photo program.

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Hi JD4, 


Welcome to the forums :)


I have just tested the trial downloads and they appear to be downloading fine please could you try the download again to see if the issue persists?




Please tag me using @ in your reply so I can be sure to respond ASAP.

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Thanks Callum, I will try again to download Affinity Photo a little later - I think something else is going on, I'm downloading an audio file now and it is also very slow.  So I need to find out what's causing the hang up.

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