Jump to content
Sign in to follow this  
JediKon

Affinity Photo Crashes On Startup

Recommended Posts

Welcome to the Serif Affinity Forums. @JediKon. :)

 

36 minutes ago, JediKon said:

I have tried opening it with CTRL held down.

 

Did the Clear User Data dialog pop up when you did that? If not, please try again, making sure that you press and hold the Ctrl key before you launch the app. You will need to continue holding it down until the dialog appears (or until the app window appears, if the dialog fails to show up for some reason).


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.3.481 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.3.155 • Designer for iPad 1.7.3.1 • iOS 12.4.1 (iPad Air 2)

Share this post


Link to post
Share on other sites

Did you try the ‘Select All’ option? You’ll lose things like custom macros, but that’s the least of your worries if you can’t even launch the program at the moment!


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.3.481 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.3.155 • Designer for iPad 1.7.3.1 • iOS 12.4.1 (iPad Air 2)

Share this post


Link to post
Share on other sites

I’m sorry to hear that, @JediKon. I hope a member of Serif staff can help you sort this out.


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.3.481 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.3.155 • Designer for iPad 1.7.3.1 • iOS 12.4.1 (iPad Air 2)

Share this post


Link to post
Share on other sites

Ah, that's computers for you! :P Good to know, anyway. :)

 

 

 


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.3.481 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.3.155 • Designer for iPad 1.7.3.1 • iOS 12.4.1 (iPad Air 2)

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×

Important Information

These are the Terms of Use you will be asked to agree to if you join the forum. | Privacy Policy | Guidelines | We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.