chris.bannu Posted April 4, 2018 Share Posted April 4, 2018 Hey guys, I just got a new video card (gtx 1060, my old one was a gtx 750), got a new case (antec 302) which has 2 huge coolers (as opposed to my old case, which had only one small cooler), and switched to windows 10 (was using windows 7 until now). I noticed that if I keep Affinity opened for a few hours, the fans start going crazy at some point, and the cpu temperature goes over 60 degrees Celsius. I know that's not a lot, but my cpu temp barely hits 50 when playing counter strike go for example, so going to 62-63 seems a bit unnatural. When I close Affinity, everything goes back to normal immediately (32-33 degrees Celsius). Why does this happen, and is this normal? Thanks, Chris hoaiduyentran 1 Link to comment Share on other sites More sharing options...
chris.bannu Posted April 4, 2018 Author Share Posted April 4, 2018 Actually this is happening even if the app hasn't been opened for too long, I don't even have to perform tasks, I simply keep it opened and it goes wild. What the hell happened? Why is my pc sounding like a jet plane? Just noticed that my cpu usage is 80% with Affinity opened. hoaiduyentran 1 Link to comment Share on other sites More sharing options...
Pšenda Posted April 4, 2018 Share Posted April 4, 2018 Only after running the application? Without opening any file? APh or ADe? On my PC it takes 0% CPU, even after opening the file. The "marching ants" work as a heater - CPU load increase significantly. CraisSlada and hoaiduyentran 1 1 Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
chris.bannu Posted April 4, 2018 Author Share Posted April 4, 2018 Without opening a file everything is ok, when files are opened and after I work on certain files it goes wild. If I close the specific file that makes it go crazy, everything goes back to normal, without restarting affinity designer. Link to comment Share on other sites More sharing options...
Pšenda Posted April 4, 2018 Share Posted April 4, 2018 3 hours ago, chris.bannu said: If I close the specific file that makes it go crazy, everything goes back to normal This could trace, what is causing increased CPU loads. Alternatively, send the original to try and confirm others. hoaiduyentran 1 Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
chris.bannu Posted April 4, 2018 Author Share Posted April 4, 2018 It's not a specific file, it just goes nuts on a certain file (could be any file) on certain tasks. When I close the file, the cpu calms down, and the temp returns to 34 deg Celsius. hoaiduyentran 1 Link to comment Share on other sites More sharing options...
firstdefence Posted April 4, 2018 Share Posted April 4, 2018 What antivirus are you running? (Had an instance recently with Avast and high CPU usage) Could be a BIOS issue, do you have the latest BIOS for your motherboard? Is Win10 updating? (Win10 loves to update and add new features) iMac 27" 2019 Somona 14.3.1, iMac 27" Affinity Designer, Photo & Publisher V1 & V2, Adobe, Inkscape, Vectorstyler, Blender, C4D, Sketchup + more... XP-Pen Artist-22E, - iPad Pro 12.9 (Please refrain from licking the screen while using this forum) Affinity Help - Affinity Desktop Tutorials - Feedback - FAQ - most asked questions Link to comment Share on other sites More sharing options...
InfoCentral Posted April 5, 2018 Share Posted April 5, 2018 12 hours ago, chris.bannu said: It's not a specific file, it just goes nuts on a certain file (could be any file) on certain tasks. When I close the file, the cpu calms down, and the temp returns to 34 deg Celsius. Open up Task Manager and scroll down the list of programs and see which program is using how much of the cpu. Link to comment Share on other sites More sharing options...
chris.bannu Posted April 5, 2018 Author Share Posted April 5, 2018 Will do some further investigation and come back in a few days with more accurate results, and hopefully a pattern. Link to comment Share on other sites More sharing options...
chris.bannu Posted April 12, 2018 Author Share Posted April 12, 2018 After further observing, here's what I found. Affinity goes crazy when I open svg files (especially if there are several svg files opened, like more than 3) and if I leave them opened for more than 20-30 minutes, while working with another affinity file. If they remain opened, Affinity starts raping the CPU :). As soon as I close the svg files, everything goes back to normal. I attached a screenshot of the CPU usage by Affinity. I have an I5-4690 processor, and a Geforce GTX 1060 video card. Would the older model of processor be the problem? I didn't have this problem with my old video card (gtx 750). I changed to 1060 recently (and windows 10) and that's when these things started to happen. Link to comment Share on other sites More sharing options...
Staff Gabe Posted April 12, 2018 Staff Share Posted April 12, 2018 Hi @chris.bannu, I have moved your thread to the Beta forum, as it looks like you're using the AD Beta, not the public release (non beta) Thanks, Gabe. Link to comment Share on other sites More sharing options...
WhiteX Posted April 13, 2018 Share Posted April 13, 2018 Hey @chris.bannu, @Mark Ingram check this: https://forum.affinity.serif.com/index.php?/topic/49513-cpu-load/&do=findComment&comment=297751 Branding, Identity Design, UI/UX Design. | https://whitex.design Link to comment Share on other sites More sharing options...
chris.bannu Posted April 13, 2018 Author Share Posted April 13, 2018 Hi WhiteX, thanks for the tip. I switched to Nearest Neighbor, let's see what happens next Cheers Link to comment Share on other sites More sharing options...
WhiteX Posted April 13, 2018 Share Posted April 13, 2018 No problem. Sometimes it did not work instantaneously (I did this with the Beta too), maybe it needs a full system restart to fix the issue. Anyways, this is just a temporary fix, I think this needs to be fixed at the software level. Branding, Identity Design, UI/UX Design. | https://whitex.design Link to comment Share on other sites More sharing options...
chris.bannu Posted April 16, 2018 Author Share Posted April 16, 2018 Went to almost 90%, it seems that if I work and I have several files opened in Affinity, the cpu goes wild. The work arouned suggested WhiteX didn't seem to work unfortunately So the problem is actually having several files opened in affinity for a period of time of over 20-30 minutes approximately. Link to comment Share on other sites More sharing options...
Jonopen Posted April 17, 2018 Share Posted April 17, 2018 I'm also still experiencing high levels of CPU activity when there should be none. I can't pin it down to one particular action other than having several files open at the same time. Hopefully it's already being investigated. I posted a thread here: v2.4.1 Designer/Photo/Publisher | Mac mini (M1, 2020) | Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
arcador Posted April 17, 2018 Share Posted April 17, 2018 I have a similar when working with several open files, even if I don't use the files, and even in idle. For me, a strange workaround was to shift through the files (clicking their titles), and then the CPU load dropped to 0. It happened with photos, and with .ai files. I assume it's a tough one to detect and reproduce on their end, as it might be related to a combination of hardware and software. Link to comment Share on other sites More sharing options...
chris.bannu Posted April 17, 2018 Author Share Posted April 17, 2018 2 hours ago, arcador said: I have a similar when working with several open files, even if I don't use the files, and even in idle. For me, a strange workaround was to shift through the files (clicking their titles), and then the CPU load dropped to 0. It happened with photos, and with .ai files. I assume it's a tough one to detect and reproduce on their end, as it might be related to a combination of hardware and software. Yeah definitely, on my previous configuration, which was not as good as my current one, I didn't have this problem. edit: yeah, that works too Cycling between files I mean. Link to comment Share on other sites More sharing options...
Jonopen Posted August 24, 2018 Share Posted August 24, 2018 Any progress with this problem? Just installed latest version (v1.6.5.123) and caught the CPU idling at 99% and laptop getting very warm. Clicking the tab for each open document (four in total) stopped it. v2.4.1 Designer/Photo/Publisher | Mac mini (M1, 2020) | Sonoma 14.4.1 Link to comment Share on other sites More sharing options...
Mark Ingram Posted August 25, 2018 Share Posted August 25, 2018 On 8/24/2018 at 3:40 PM, Jonopen said: Any progress with this problem? Just installed latest version (v1.6.5.123) and caught the CPU idling at 99% and laptop getting very warm. Clicking the tab for each open document (four in total) stopped it. We (think we) have a fix for this, but it arrived too late for the 1.6.5 patch. Instead it should be available in 1.7. Uncle Mez, Jonopen, Arnolfini and 1 other 4 Link to comment Share on other sites More sharing options...
Gnobelix Posted August 26, 2018 Share Posted August 26, 2018 15 hours ago, Mark Ingram said: We (think we) have a fix for this, but it arrived too late for the 1.6.5 patch. Instead it should be available in 1.7. +1 Affinity Photo 2.4: Affinity Photo 1.10.6: Affinity Designer 2.4: Affinity Designer 1.10.6: Affinity Publisher 2.4: Affinity Publisher 1.10.6: Windows 11 Pro (Version 23H2 Build (22631.3447) Link to comment Share on other sites More sharing options...
nwgat Posted September 5, 2018 Share Posted September 5, 2018 am on radeon rx 480 and ryzen 1700X and i dont have this issue, so perhaps its nvidia/intel related hoaiduyentran 1 Link to comment Share on other sites More sharing options...
DanielG Posted October 12, 2018 Share Posted October 12, 2018 Hello friends, I read the whole conversion it's very helpful you guys going a great job helping each other. well I faced same issue face before 3months it's happened sometimes don't take tension and restart the system for fix it. have a good day hoaiduyentran 1 Link to comment Share on other sites More sharing options...
chris.bannu Posted November 5, 2018 Author Share Posted November 5, 2018 looking forward to 1.7 Link to comment Share on other sites More sharing options...
Pšenda Posted November 5, 2018 Share Posted November 5, 2018 Due to the announced changes and the alleged reworking of the "interior" of applications, we can expect great improvement but also a degradation :-) Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
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