Elisha Posted April 4, 2018 Share Posted April 4, 2018 I'm having trouble opening all EPS files from Affinity Designer. I bought some vectors from Creative Market. But whenever I open any EPS file in Affinity Designer, all I get is a white page with nothing on it. I can see the individual elements in the Layers Tab, but even if I select those or do whatever all I can see is just a white screen. I've bought from several artists in Creative Market and I can't open any of their EPS properly. What's wrong with my Affinity Designer? Opening EPS is one of the published features of Designer. And I've done some googling in YouTube and in these forums and everything says that opening EPS is as simple as opening any file in Affinity. But how come my Affinity Designer is just giving me a white screen? My Affinity Designer is version 1.6.4.104 and I've only just bought it this year. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted April 4, 2018 Staff Share Posted April 4, 2018 Hi Elisha, Welcome to the forums Please could you try opening the attached file and show me a screenshot of how it looks? Thanks Callum test.eps Elisha 1 Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
R C-R Posted April 4, 2018 Share Posted April 4, 2018 10 hours ago, Elisha said: But whenever I open any EPS file in Affinity Designer, all I get is a white page with nothing on it. I can see the individual elements in the Layers Tab, but even if I select those or do whatever all I can see is just a white screen. I have seen this same thing with a lot of eps files imported from various sources, although not specifically from Creative Market. At least for me, the reason the elements are not visible is they are imported to a layer located off the canvas, usually far above & to the left of it -- when the Layer is selected, the x & y coordinates of its left top corner anchor point in the Transform panel have large negative values. From your screenshot, it looks like your Layer is offset far to the right of & below the canvas -- the x & y coordinates have large positive values. If you set them both to zero, at least part of the Layer should be visible on the canvas & you can, if necessary, use the Move Tool & snapping to center it on the canvas. All its elements should now be visible. Elisha 1 Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Pšenda Posted April 4, 2018 Share Posted April 4, 2018 Alternatively, you can try changing the document size (File \ Document Setup) to have dimension at least X + W and Y + H (values from the Transform panel). Elisha 1 Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
R C-R Posted April 4, 2018 Share Posted April 4, 2018 1 minute ago, Pšenda said: Alternatively, you can try changing the document size (File \ Document Setup) to have dimension at least X + W and Y + H (values from the Transform panel). If I did that with many of my imported eps files, the canvas would typically be mostly empty, with everything in the Layer crowded into a tiny part of it. That could be because lots of them are ancient T/Maker ClickArt files I acquired in the early 1990's, saved for one reason or another. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Pšenda Posted April 4, 2018 Share Posted April 4, 2018 I interest, what the Navigator window looks like. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
R C-R Posted April 4, 2018 Share Posted April 4, 2018 3 minutes ago, Pšenda said: I interest, what the Navigator window looks like. I am not sure who you are asking about that but for me, the Navigator window looks the same as the canvas at the default 'zoom to fit' setting the app uses when opening the imported file. I can select the Layer start zooming out until the bounding box of the Layer is visible & drag it onto the canvas, but it is much simpler just to reset the X & Y coordinates in the Transform panel to zero & center the Layer if necessary. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Pšenda Posted April 4, 2018 Share Posted April 4, 2018 I just wondered if the navigator knew the imported eps was outside the document. Quote Affinity Store (MSI/EXE): Affinity Suite (ADe, APh, APu) 2.4.0.2301 Dell OptiPlex 7060, i5-8500 3.00 GHz, 16 GB, Intel UHD Graphics 630, Dell P2417H 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Dell Latitude E5570, i5-6440HQ 2.60 GHz, 8 GB, Intel HD Graphics 530, 1920 x 1080, Windows 11 Pro, Version 23H2, Build 22631.3155. Intel NUC5PGYH, Pentium N3700 2.40 GHz, 8 GB, Intel HD Graphics, EIZO EV2456 1920 x 1200, Windows 10 Pro, Version 21H1, Build 19043.2130. Link to comment Share on other sites More sharing options...
R C-R Posted April 4, 2018 Share Posted April 4, 2018 6 minutes ago, Pšenda said: I just wondered if the navigator knew the imported eps was outside the document. AFAIK, the Navigator panel doesn't 'know' anything -- it just provides a way to navigate around the workspace, set the current zoom level, & in advanced mode to save viewpoints. Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
Elisha Posted April 5, 2018 Author Share Posted April 5, 2018 On 4/4/2018 at 5:46 PM, Callum said: Hi Elisha, Welcome to the forums Please could you try opening the attached file and show me a screenshot of how it looks? Thanks Callum test.eps Hi Callum, Here's the EPS file you sent. It's no longer a white screen! Also, I've tried the suggestion of R C-R and Pšenda. Both suggestions worked for me too! I've also included a screenshot of an EPS file from Creative Market that I have successfully opened and edited. Thank you so much for all your help. This is such a relief! Many thanks, Elisha Quote Link to comment Share on other sites More sharing options...
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