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NickCoates

unwanted white border when exporting via batch process

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I'm having a problem with Photo adding a white border when I batch-process converting Affinity files to JPG. This doesn't happen when I export individual files using the file menu.
Am I missing a setting in the batch job dialogue that would stop this happening?

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Hi @NickCoates,

 

Welcome to the forums. 

 

We are not aware of any white border added when you batch-process files. Any chance you can attach the .afphoto files here so we can have a look?

 

Thanks.

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12 hours ago, NickCoates said:

Am I missing a setting in the batch job dialogue that would stop this happening?

It might help if you could post a screenshot of the batch job dialogue so we can see what settings you are using, but taking a wild guess, have you entered anything for the W and/or H values that would change the size of the exported JPG files?


Affinity Photo 1.7.3, Affinity Designer 1.7.3, Affinity Publisher 1.7.3; macOS High Sierra 10.13.6 iMac (27-inch, Late 2012); 2.9GHz i5 CPU; NVIDIA GeForce GTX 660M; 8GB RAM
Affinity Photo 1.7.3.155 & Affinity Designer 1.7.3.1 for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 13.1.2

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