Franski Posted March 22, 2018 Share Posted March 22, 2018 Hi. I have a question regarding an Affinity trial. I began using it eight days ago and it started acting strangely this morning. All my text converted to curves without my doing so. And now my type tool is missing. Does this mark the end of the trial? I have not received an email related to the trial ending. Thank you. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted March 22, 2018 Staff Share Posted March 22, 2018 Hi Franski, This isn't a result of the trial ending as the trial locks out after 10days instead of removing/limiting features. If possible could you provide a screenshot of your app so I can see what your seeing? Thanks Callum Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Franski Posted March 22, 2018 Author Share Posted March 22, 2018 Quote Link to comment Share on other sites More sharing options...
Alfred Posted March 22, 2018 Share Posted March 22, 2018 7 minutes ago, Franski said: All my text converted to curves without my doing so. You may have converted the text unintentionally by pressing Cmd+Return in an attempt to exit text entry mode. In the Affinity apps, where an explicit exit of text entry mode is not needed, pressing Cmd+Return (or Ctrl+Enter on Windows) converts the selected object to curves. Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.3.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Franski Posted March 22, 2018 Author Share Posted March 22, 2018 And the missing text tool? Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted March 22, 2018 Staff Share Posted March 22, 2018 Please could you go to View > Customise Tools and double check that the Text Tool is added to your toolbar. Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
Franski Posted March 22, 2018 Author Share Posted March 22, 2018 Text tool is missing from "customize tools" as well. Just closed app since I could not get Affinity picture off my screen and now it has disappeared from dock. Quote Link to comment Share on other sites More sharing options...
Franski Posted March 22, 2018 Author Share Posted March 22, 2018 Closed down everything. Reopened Affinity from application folder and text tool is back. Customer service told me to buy Affinity Designer from Apple but I don't see on their site. I will just buy from Affinity. Thank you for your help. Quote Link to comment Share on other sites More sharing options...
carl123 Posted March 22, 2018 Share Posted March 22, 2018 @Franski Your screenshot shows you are in Pixel Persona there are no Text Tools there Switch back to the Draw Persona Callum 1 Quote To save time I am currently using an automated AI to reply to some posts on this forum. If any of "my" posts are wrong or appear to be total b*ll*cks they are the ones generated by the AI. If correct they were probably mine. I apologise for any mistakes made by my AI - I'm sure it will improve with time. Link to comment Share on other sites More sharing options...
Alfred Posted March 22, 2018 Share Posted March 22, 2018 2 minutes ago, Franski said: Customer service told me to buy Affinity Designer from Apple but I don't see on their site. I will just buy from Affinity. Affinity Designer on the Mac App Store Quote Alfred Affinity Designer/Photo/Publisher 2 for Windows • Windows 10 Home/Pro Affinity Designer/Photo/Publisher 2 for iPad • iPadOS 17.3.1 (iPad 7th gen) Link to comment Share on other sites More sharing options...
Franski Posted March 22, 2018 Author Share Posted March 22, 2018 Thank you for all this info. I have sooo much to learn. Quote Link to comment Share on other sites More sharing options...
Staff Callum Posted March 22, 2018 Staff Share Posted March 22, 2018 27 minutes ago, carl123 said: @Franski Your screenshot shows you are in Pixel Persona there are no Text Tools there Switch back to the Draw Persona I should have caught that! Looks like I need more coffee Chris B 1 Quote Please tag me using @ in your reply so I can be sure to respond ASAP. Link to comment Share on other sites More sharing options...
R C-R Posted March 23, 2018 Share Posted March 23, 2018 17 hours ago, Callum said: Looks like I need more coffee toltec and Alfred 2 Quote All 3 1.10.8, & all 3 V23.0 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
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