ikos Posted March 15, 2018 Share Posted March 15, 2018 I have an iMac late 20013 -2.9GHz Intel Core i5-OSX Yosemite. Last time I used A Designer, the Welcome screen didn't close and can't quit the application, cant update it. Its slowing the system. What do i need to do? Quote Link to comment Share on other sites More sharing options...
R C-R Posted March 15, 2018 Share Posted March 15, 2018 Are you saying that clicking on the "Close" button at the bottom right of the Welcome window does not do anything? Quote All 3 1.10.8, & all 3 V2.4.1 Mac apps; 2020 iMac 27"; 3.8GHz i7, Radeon Pro 5700, 32GB RAM; macOS 10.15.7 Affinity Photo 1.10.8; Affinity Designer 1.108; & all 3 V2 apps for iPad; 6th Generation iPad 32 GB; Apple Pencil; iPadOS 15.7 Link to comment Share on other sites More sharing options...
ikos Posted March 17, 2018 Author Share Posted March 17, 2018 Hello RC-R, Exactly, When I key in close it makes a sound. I cant quit the application and have no option to Force Quit. Any suggestions? Quote Link to comment Share on other sites More sharing options...
v_kyr Posted March 17, 2018 Share Posted March 17, 2018 Sounds like it's blocked inside some modal panel mode, maybe due to floating windows state (urging from the screenshot). - Use the Mac Activity Monitor and kill the running Affinity Photo process. Restart APh and see if the problem with an opened Welcome screen/panel still persists, if yes kill the running process again and perform an app reset to it's initials. ikos 1 Quote ☛ Affinity Designer 1.10.8 ◆ Affinity Photo 1.10.8 ◆ Affinity Publisher 1.10.8 ◆ OSX El Capitan ☛ Affinity V2.3 apps ◆ MacOS Sonoma 14.2 ◆ iPad OS 17.2 Link to comment Share on other sites More sharing options...
ikos Posted March 17, 2018 Author Share Posted March 17, 2018 Did what you suggested and worked with no aggravations. Thanks Bro Quote Link to comment Share on other sites More sharing options...
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