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Johna888

Need to download a copy of Affinity Designer

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Can anyone offer some advice/help  on where I go to download a fresh copy of Affinity Designer please.
Put the original onto a now corrupt Win.10 laptop and want to install a replacement onto a Win.7 desktop?

Many thanks

Johna888

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You probably have to log into your account and download it from there.  Just like I had to when my HDD failed. John


Please be aware that NSA/GCHQ are probably admiring my sent images

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Log in here <link removed by moderator>

 


- Affinity Photo 1.6.7

- Affinity Designer 1.6.1

 

MacBook Pro 8 GB
MacBook Pro Mojave 10.14.2

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3 hours ago, Madame said:

Log in here <link removed>

 

 

That's actually your account, Madame, showing things you have ordered. A better instruction is to go to https://affinity.store and click the sign-in button on the upper right. Once signed-in, click on your name, and you'll get to a page with other links you can use to download again.


-- Walt

Windows 10 Home, version 1903 (18362.145), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.1.404 and 1.7.2.424 Beta   / Affinity Designer 1.7.1.404 and 1.7.2.424 Beta  / Affinity Publisher 1.7.1.404 and 1.7.2.422 Beta

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Thanks for the advice guys, really appreciated.
I don't really want to buy another copy, although I quite like Affinity Designer, I Have other programmes available so will use them instead.
Bring back installation discs please Serif, at least you have a means of re-installing when things happen,and sadly things do happen.
Thanks again for the incredibly prompt advice.
John

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As Walt said, you certainly don’t have to buy again, can you not access your emails via another system to find the email from Affinity Shop that contains your product key, that is all you need then simply download the latest version again.

 

 

https://affinity.store/en-gb/help/

 

Once you log in to the store simply click your name at the top of the page then scroll down to find your product keys and order history and simply download again.


Affinity Photo 1.7 and Designer 1.7 on MACOS Catalina Beta, Affinity Photo 1.7 and Designer 1.7 on iPad Pro 9.7" iPadOS 13 beta, Affinity Photo 1.7 on Windows 10

https://www.facebook.com/groups/affinityforipad/

https://www.facebook.com/groups/AffinityPhoto/

 

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You don't need to buy again. Sign in to your Affinity account at affinity.store and you'll find everything you need.


-- Walt

Windows 10 Home, version 1903 (18362.145), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.1.404 and 1.7.2.424 Beta   / Affinity Designer 1.7.1.404 and 1.7.2.424 Beta  / Affinity Publisher 1.7.1.404 and 1.7.2.422 Beta

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I'm unhappy how the store hides the account downloads after you have signed in, it seems to look identical to before you log in. For example before you log in pressing "My account" in the page footer takes you back to the homepage https://affinity.store only logged in with your name top left....But once you are logged in, pressing the same link "My account" in the footer, actually takes you to the account page https://affinity.store/account it's just confusing, (clicking on the same looking "My account" link in the footer should not do something different depending on whether you are logged in)


Patrick Connor

Serif (Europe) Ltd.

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I agree. It helps a bit if one is familiar with the idea of clicking on one's name to get account-related info, which seems increasingly common.


-- Walt

Windows 10 Home, version 1903 (18362.145), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.1.404 and 1.7.2.424 Beta   / Affinity Designer 1.7.1.404 and 1.7.2.424 Beta  / Affinity Publisher 1.7.1.404 and 1.7.2.422 Beta

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5 hours ago, walt.farrell said:

That's actually your account, Madame, showing things you have ordered. A better instruction is to go to https://affinity.store and click the sign-in button on the upper right. Once signed-in, click on your name, and you'll get to a page with other links you can use to download again.

I'm sorry. That's not what I (thought that I) linked to. I really don't have an account..
Glad that the link was removed. Thanks.


- Affinity Photo 1.6.7

- Affinity Designer 1.6.1

 

MacBook Pro 8 GB
MacBook Pro Mojave 10.14.2

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Quote

Bring back installation discs please Serif, at least you have a means of re-installing when things happen, and sadly things do happen.

 

Although I do prefer to have an installation disc myself, it's not a bad idea to keep a copy of downloaded software on a disc or flash drive (or both)!

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Just now, PaulEC said:

Although I do prefer to have an installation disc myself, it's not a bad idea to keep a copy of downloaded software on a disc or flash drive (or both)!

Good idea to keep them locally, and we have all previous Windows Affinity Store releases available here

https://affinity.store/update/windows/photo/1

https://affinity.store/update/windows/designer/1 

16 hours ago, Johna888 said:

Bring back installation discs please Serif, at least you have a means of re-installing when things happen,and sadly things do happen.
 

Not sure how one version on a DVD is better than having all earlier versions available (see above) [other than having to download them while you have adequate internet access].


Patrick Connor

Serif (Europe) Ltd.

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Thanks to Walt and everyone for their suggestions. I now have Affinity on my Desktop ready to install but it's asking for a product key. 
Having gone into my Affinity account, the only information I can see is my original order as shown below but can't see a product key link unless the order number doubles as the product key?? I also checked on my Serif account which lists keys for everything I have ever bought except the Affinity key.
Any suggestions for locating the key appreciated.

 

Your order history

View all your Affinity purchases.

Purchase date

November 19, 2016

Order number

APCDMXPTV7
 
Product
Quantity
Affinity Designer (Windows)
1
 
Order total
£29.99
Order status
Completed
 

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Having signed in to affinity.store, if I click on my name at the top of the page I get to my account page. Here's a generic link to that page.

Once there, I see a folder labeled Downloads and Product Keys. Clicking on that I see what I have purchased, with Download links and Product Keys listed.
 


-- Walt

Windows 10 Home, version 1903 (18362.145), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.1.404 and 1.7.2.424 Beta   / Affinity Designer 1.7.1.404 and 1.7.2.424 Beta  / Affinity Publisher 1.7.1.404 and 1.7.2.422 Beta

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26 minutes ago, walt.farrell said:

Having signed in to affinity.store, if I click on my name at the top of the page I get to my account page. Here's a generic link to that page.

Once there, I see a folder labeled Downloads and Product Keys. Clicking on that I see what I have purchased, with Download links and Product Keys listed.
 

 

As Patrick indicated earlier in this thread, the store shouldn't (but does) hide the account downloads after you've signed in. Your link should (but doesn't) take me to my account page unless I'm already signed in.


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.3.1 (iPad Air 2)

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Right. As I said, once I sign in, I click on my name. The link is what you get if you follow that procedure (though it would be customized for your locale). Sorry for the confusion.


-- Walt

Windows 10 Home, version 1903 (18362.145), 16GB memory, Intel Core i7-6700K @ 4.00Gz, GeForce GTX 970
Affinity Photo 1.7.1.404 and 1.7.2.424 Beta   / Affinity Designer 1.7.1.404 and 1.7.2.424 Beta  / Affinity Publisher 1.7.1.404 and 1.7.2.422 Beta

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No confusion on my part, Walt, and therefore no need for apologies! I was simply expressing my agreement with Patrick that we should always be taken to the Downloads & Product Keys page when we click on a direct link to it, regardless of whether we have to sign in on the way there.


Alfred online2long.gif
Affinity Designer/Photo/Publisher 1.7.1.404 • Windows 10 Home (4th gen Core i3 CPU)
Affinity Photo for iPad 1.7.1.143 • Designer for iPad 1.7.1.1 • iOS 12.3.1 (iPad Air 2)

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