JohnnyGee 0 Posted March 8, 2018 Hi I currently have photos loaded on both Icloud drive and Google drive. When I open Affinity and try to ‘open from cloud’ or ‘import from cloud’, the photos in each respective drive appear as icons only and not the actual rendering of the photo. However, when I ‘import from photos’, the actual photo appear. Is there any way to have the actual photo’s appear when using either Icloud drive or Google drive? Do I need to change a setting, if so, what is it. Thanks for your help. John Share this post Link to post Share on other sites
Alfred 3,233 Posted March 8, 2018 I don't have that problem here, John. What version of iOS are you on, and what type of iPad are you using? Alfred Affinity Designer 1.6.5.123 • Affinity Photo 1.6.5.123 • Windows 10 Home (4th gen Core i3 CPU)Affinity Photo for iPad 1.6.11.85 • Affinity Designer for iPad 1.6.4.45 • iOS 12.1.1 (iPad Air 2) Share this post Link to post Share on other sites
JohnnyGee 0 Posted March 8, 2018 Thanks Alfred. Using an Ipad Pro v2, 12.9 inch version. IOS is 11.2.6. Share this post Link to post Share on other sites
Alfred 3,233 Posted March 8, 2018 As you may have seen from my forum signature, I'm also on iOS 11.2.6. I can't speak from experience with Google Drive (since I don't really use it and therefore haven't bothered to link it to my iPad) but I'm not seeing your problem with iCloud Drive or other cloud storage such as Dropbox. I hope someone else will come along with some useful suggestions! Alfred Affinity Designer 1.6.5.123 • Affinity Photo 1.6.5.123 • Windows 10 Home (4th gen Core i3 CPU)Affinity Photo for iPad 1.6.11.85 • Affinity Designer for iPad 1.6.4.45 • iOS 12.1.1 (iPad Air 2) Share this post Link to post Share on other sites
Callum 688 Posted March 9, 2018 Hi JohnnyGee, Welcome to the forums This is currently a known bug our developers are aware of and are working to fix! C Share this post Link to post Share on other sites
Alfred 3,233 Posted March 9, 2018 3 minutes ago, Callum said: This is currently a known bug our developers are aware of and are working to fix! Is this restricted to particular setups, Callum? The OP has the problem with iCloud Drive, which I don’t, but his hardware is different. Alfred Affinity Designer 1.6.5.123 • Affinity Photo 1.6.5.123 • Windows 10 Home (4th gen Core i3 CPU)Affinity Photo for iPad 1.6.11.85 • Affinity Designer for iPad 1.6.4.45 • iOS 12.1.1 (iPad Air 2) Share this post Link to post Share on other sites
JohnnyGee 0 Posted March 9, 2018 Thanks Callum and Alfred. Are you able to advise when the fix is completed? Regards John Share this post Link to post Share on other sites
